At a Glance
- Tasks: Ensure exceptional service for residents by handling maintenance tasks and resolving issues.
- Company: Join a dynamic team in vibrant London, focused on customer satisfaction.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Work in a supportive environment with a focus on teamwork.
- Why this job: Make a real difference in residents' lives while developing practical skills.
- Qualifications: Proactive attitude and basic maintenance skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and customer-focused Maintenance Operative to join on-site teams across two BTR schemes in London. Reporting directly to the General Managers, you will be responsible for ensuring an exceptional service is provided to all residents.
Responsibilities will include:
- Working with the wider team to ensure schemes are ready for new resident arrivals and apartments are handed over to the required exceptional standards.
- Supporting the Facilities Manager in identifying snags and defects and ensuring these are logged correctly per the defect procedure in place.
- Responding to and resolving immediate issues such as unblocking drains, changing lightbulbs, and fixing minor plumbing or carpentry problems.
- Diagnosing and responding to issues quickly and effectively, providing long-term solutions.
- Investigating and assessing all incoming maintenance requests, providing detailed descriptions where external contractors are required.
- Carrying out general reactive maintenance tasks including carpentry, basic plumbing, minor electrical works, and painting.
- Submitting regular utility meter reads to suppliers as required.
- Carrying out scheduled preventative tasks such as weekly fire alarm testing, void flushing, and routine light inspections.
- Conducting building patrols to identify any hazards.
Maintenance Operative employer: Deverell Smith Ltd
Deverell Smith Ltd is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises high-quality maintenance and exceptional service. Employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a meaningful impact on residents' lives through their work. Join us to be part of a dedicated team that values collaboration and excellence in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Maintenance Operative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on experience! If you can, volunteer or take on small jobs that showcase your maintenance skills. This not only boosts your CV but also gives you real-life examples to discuss during interviews.
✨Tip Number 3
Prepare for interviews by practising common questions related to maintenance tasks. Think about how you would handle specific scenarios, like fixing a plumbing issue or responding to a resident's request. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for Maintenance Operative roles. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Show Your Proactive Side:When writing your application, make sure to highlight your proactive approach. We love candidates who take initiative and can demonstrate how they've tackled maintenance issues in the past.
Be Customer-Focused:Since this role is all about providing exceptional service to residents, let us know how you've prioritised customer satisfaction in your previous roles. Share specific examples that showcase your commitment to a great resident experience.
Detail Your Skills:Make sure to include all relevant skills in your application. Whether it's carpentry, plumbing, or electrical work, we want to see what you can bring to the table. Don't forget to mention any experience with preventative maintenance tasks too!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Make sure you brush up on the specific maintenance tasks mentioned in the job description. Familiarise yourself with basic plumbing, carpentry, and electrical works. Being able to discuss your hands-on experience with these tasks will show that you're ready to hit the ground running.
✨Show Your Customer Focus
Since this role is customer-focused, think of examples where you've gone above and beyond for residents or clients in the past. Be prepared to share stories that highlight your proactive approach and problem-solving skills when dealing with maintenance issues.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a sudden plumbing issue or a resident complaint. Practise your responses to these scenarios, focusing on your ability to diagnose problems quickly and provide effective solutions.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the maintenance processes in place. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
