At a Glance
- Tasks: Maintain resident buildings, ensuring safety and comfort through various maintenance tasks.
- Company: Join a supportive team dedicated to creating a welcoming living environment.
- Benefits: Enjoy 28 days leave, pension contributions, and discounts on gym memberships.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in residents' lives while developing valuable skills.
- Qualifications: Experience in maintenance and a friendly, solution-oriented attitude.
The predicted salary is between 35105 - 35105 £ per year.
As a Maintenance Operative, you will play a vital role in maintaining the quality and safety of our resident buildings, ensuring a comfortable and secure living environment for our residents.
- In this role, you will take on a variety of responsibilities, including:
- Reactive Maintenance
- Scheduled Maintenance
- General upkeep
You will collaborate closely with the customer support team to ensure residents have a pleasant experience by delivering excellent customer service.
Key Responsibilities
Day‑to‑day management of reactive and preventative maintenance.
Identifying and rectifying resident maintenance issues, e. g. unblocking sinks and showers, ‘making good’ damaged paintwork.
Ensuring a secure, comfortable, and safe environment and taking pride in the appearance of the property.
Carrying out checks and building walks, logging all observations on a company i Pad. Inspecting the risers, communal areas, the powerhouse, and the plant room.
Supporting Residents
Working with colleagues from the Customer and Night Teams to achieve the best results and solutions for residents, 24/7.
Respectful of people’s privacy and personal information – full training on all aspects of GDPR is provided.
Providing excellent customer service and learning about the different processes used to keep residents and colleagues safe.
Being Part of the Team
Working with the Maintenance Manager/Supervisor to ensure maintenance records and property documentation files are accurate and up to date.
Joining in and speaking up, making a constructive contribution at monthly team meetings.
Supporting the onboarding of new colleagues into the team, answering questions and sharing knowledge.
Carrying out specific training to help develop new skills, including full training on bespoke IT resident reporting systems and processes.
Dealing with issues or incidents and calling the emergency services when needed.
Assisting on‑site contractors to ensure completion of work and maintenance of health and safety procedures.
Understanding the importance of Health & Safety and Fire Safety in all that you do, and reporting anything that is not safe.
About You
- Warm and Welcoming – Understands that excellent maintenance is also great customer service – ensuring residents feel safe, comfortable, and cared for.
- Friendly and Engaging Communicator – You love meeting new people, making them feel at home, and ensuring they have a positive experience.
- A Great Listener – You’re patient, empathetic, and attentive to the needs and concerns of others.
- Caring with a Positive Attitude – You bring a can‑do mindset and a genuine desire to help those around you.
- Resident‑Focused – You take pride in helping residents settle in and enjoy their time with us, always going the extra mile to improve their experience.
- Solution‑Oriented – You have good common sense and identify and resolve issues quickly and efficiently.
- Calm Under Pressure – You stay composed and professional even when things get busy or unexpected issues arise.
- Handy Person – You have experience with painting and decorating along with fixing minor repairs.
- Your Terms
- Salary up to £35,105 per year.
- Working hours: 37.5 hours per week / 7.5 hours per day, 5 days over 7, including bank holidays and weekends. Rota‑d between 7:30‑20:00.
- Uniform provided.
- An enhanced DBS check will be required, as the role involves providing living accommodation for residents under 18, in line with safeguarding commitments.
- Our Benefits
- 28 days annual leave
- Travel to work loan
- Recruitment bounty
- Cycle to work loan
- Company pension contributions: 7%
- Eyecare vouchers
- Life assurance
- Social events
- Annual opinion survey
- Access to discounted retailers
- Employee Assistance Programme
- Long service awards
- Training & development
- Discounted gym membership
- Health & wellbeing programme
- Discretionary annual bonus for managerial roles
- #J-18808-Ljbffr
Maintenance Technician in London employer: Deverell Smith Ltd
Deverell Smith Ltd is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises high-quality maintenance and exceptional service. Employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a meaningful impact on residents' lives through their work. Join us to be part of a dedicated team that values collaboration and excellence in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Maintenance Technician in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Deverell Smith Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Deverell Smith Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Deverell Smith Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Deverell Smith Ltd.
