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For Companies At a Glance
- Tasks: Lead lettings operations and drive performance across a growing property portfolio.
- Company: Join a dynamic property group expanding in the South East.
- Benefits: Competitive salary, company vehicle, performance bonuses, and professional development opportunities.
- Why this job: Make an impact in a hands-on leadership role with growth potential.
- Qualifications: Proven experience in residential lettings and strong leadership skills.
- Other info: Regular travel across multiple locations in the South East.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview
Join a growing property group as they expand their portfolio across key locations in the South East. They are seeking a dynamic Lettings Manager to lead residential and commercial lets across their growing portfolio.
Position Summary
We are looking for an experienced Lettings Manager to oversee the day-to-day lettings operations across a property portfolio covering multiple locations in the South East. This hands-on leadership role requires someone who can manage lettings teams effectively, ensure high standards of customer service and compliance, and drive performance across multiple locations, with regular time spent visiting branches and properties.
Key Responsibilities
- Strategic & Commercial Leadership
- Develop and implement the lettings strategy in line with business objectives
- Drive revenue growth, profitability, and market share within the lettings portfolio
- Analyse market trends, rental values, and competitor activity to inform pricing and strategy
- Set and monitor KPIs, budgets, and forecasts for the lettings department
- Team Leadership & Development
- Lead, manage, and motivate the lettings team to achieve and exceed targets
- Recruit, train, and develop high-performing negotiators and managers
- Conduct regular performance reviews, coaching, and appraisals
- Foster a positive, professional, and customer-focused team culture
- Operations & Compliance
- Oversee day-to-day lettings operations to ensure efficiency and consistency
- Ensure full compliance with all relevant legislation and regulations (e.g. AML, Right to Rent, deposit protection, HMO requirements)
- Implement and maintain best-practice processes and systems
- Manage risk and resolve complex issues or escalated complaints
- Client & Stakeholder Management
- Provide regular reports on arrears, current and upcoming vacancies and rental levels
- Make regular inspections of the portfolio to provide input on asset management decisions
- Issue relevant notices and coordinate credit control
- Marketing & Business Development
- Work closely with Operations Team to promote lettings services and properties
- Support new business generation and portfolio growth
- Identify opportunities for cross-selling and additional revenue streams
- Expand external services to other landlords
Skills & Experience
Essential
- Proven senior-level experience within residential lettings
- Strong leadership and people management skills
- Excellent commercial awareness and negotiation ability
- In-depth knowledge of lettings legislation and compliance
- Strong analytical, organisational, and problem-solving skills
- Excellent communication skills
Desirable
- ARLA / Propertymark qualification or equivalent
- Experience managing large or multi-branch lettings operations
- Experience in build-to-rent or institutional portfolios
Package & Benefits
- Competitive salary commensurate with experience
- Company vehicle or travel allowance
- Performance-based bonuses
- Professional Development Opportunities
This role covers multiple locations across the South East. The successful candidate must be comfortable with regular travel between sites.
Leasing Manager in London employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, join local property groups, and connect with other professionals on LinkedIn. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your achievements in lettings management. Whether it's successful campaigns or impressive KPIs, having tangible proof of your skills can really set you apart during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its portfolio thoroughly. Be ready to discuss how you can drive revenue growth and improve customer service based on their specific needs. Tailoring your approach shows you're genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Leasing Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Leasing Manager role. Highlight your experience in residential lettings and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've driven performance and managed teams effectively.
Showcase Your Compliance Knowledge: Since compliance is key in lettings, make sure to mention your understanding of relevant legislation. We’re looking for someone who can ensure our operations run smoothly and legally, so don’t hold back on your expertise!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Market
Before the interview, dive deep into the property market in the South East. Understand current rental values, trends, and competitor activities. This knowledge will not only impress your interviewers but also show that you’re proactive and ready to drive revenue growth.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated your team to exceed targets or improved customer service. This role requires strong leadership, so demonstrating your experience will be key.
✨Understand Compliance Inside Out
Brush up on lettings legislation and compliance requirements, such as AML and Right to Rent. Be ready to discuss how you’ve ensured compliance in previous roles and how you would implement best practices in this new position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about complex issues you've resolved in the past, especially those related to lettings operations. Being able to articulate your thought process will showcase your analytical abilities.
