At a Glance
- Tasks: Keep our spaces sparkling clean and welcoming for everyone.
- Company: Join a friendly team dedicated to creating a comfortable living environment.
- Benefits: Flexible hours, competitive pay, and a supportive work culture.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Make a difference in residents' lives while honing your cleaning skills.
- Qualifications: Experience in cleaning and customer service is a must.
The predicted salary is between 20000 - 25000 £ per year.
Overall Purpose: The Housekeeper plays a vital role in delivering a welcoming, safe, and comfortable environment for residents, guests, and staff, contributing to the overall quality of the living experience and upholding brand standards. The role ensures that all residential and communal areas are cleaned and maintained to the highest standard of hygiene, cleanliness, and presentation.
Key Relationships:
- Internal: The Neighbourhood Manager, site team members, Central Support teams.
- External: Residents, guests, third party suppliers and contractors.
Key Responsibilities & Accountabilities:
- Carry out internal and external general cleaning to communal areas of the buildings including apartment cleans as required.
- Clean offices and apartments as required to include, but not be limited to, sweeping, hoovering, mopping, dusting and all other general cleaning in all areas of responsibility.
- Daily cleaning of front entrances inclusive of light fittings, handrails, pictures and paintwork.
- Sweep, mop, clean and polish all lifts inclusive of fixtures and fittings.
- Inspect and clean all internal common area windows and surfaces, ledges, doors and skirting.
- Inspecting all common areas for lights-out, damage and cleanliness daily, inclusive of stairways, corridors, passageways and car parks.
- Daily usage of an industrial vacuum cleaner for hard floor cleaning and carpet hoovering.
- Wash walls, woodwork, door panels, windows and partitions, using reach and wash equipment as required.
- Clean rugs, carpets, and upholstered furniture using vacuum cleaners and equipment provided.
- Other cleaning tasks may be required, including but not limited to scrubbing, waxing and polishing floors.
- Use and maintain personal protective equipment provided.
- Use only cleaning materials supplied and adhere to COSHH regulations.
- Accountable for cleaning equipment and cleaning consumable stock control, maintaining written records and ensuring the required stock of consumables are available.
Note: This is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company.
Qualifications & Experience:
- Experience of working in a residential setting essential.
- Customer service experience essential.
- Ability to operate commercial cleaning equipment competently and safely.
- COSHH Training.
Key Skills & Competencies:
- High level of attention to detail.
- Good communication skills to interact professionally with residents and guests.
- Self-motivated to work alone as well as part of a team.
Housekeeper in Leatherhead employer: Deverell Smith Ltd
As a Housekeeper with us, you will be part of a dedicated team that prioritises creating a welcoming and pristine environment for our residents and guests. We offer a supportive work culture that values attention to detail and customer service, alongside opportunities for personal growth and development within the company. Located in a vibrant community, our workplace fosters collaboration and ensures that every team member feels valued and empowered to contribute to our high standards of cleanliness and hygiene.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Leatherhead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Understanding their values and how they operate can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills related to housekeeping.
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples of how you've maintained cleanliness and hygiene in previous roles. Highlighting your experience with cleaning equipment and procedures will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper in Leatherhead
Some tips for your application 🫡
Show Your Cleaning Skills:When you’re writing your application, make sure to highlight any previous experience in cleaning or housekeeping. We want to see how you’ve maintained high standards of hygiene and cleanliness in past roles.
Customer Service Counts:Don’t forget to mention your customer service experience! As a Housekeeper, you’ll be interacting with residents and guests, so we’d love to hear about how you’ve provided excellent service in the past.
Attention to Detail is Key:Make sure to emphasise your attention to detail in your application. We’re looking for someone who can spot the little things that make a big difference in creating a welcoming environment.
Apply Through Our Website:Finally, remember to apply through our website! It’s the best way for us to receive your application and get you started on the path to joining our team.
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Cleaning Techniques
Make sure you brush up on your cleaning techniques and equipment usage before the interview. Be ready to discuss how you would approach different cleaning tasks, like using an industrial vacuum cleaner or adhering to COSHH regulations. This shows that you’re not just familiar with the job but also take pride in maintaining high standards.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents and guests, be prepared to share examples of your customer service experience. Think of situations where you went above and beyond to ensure satisfaction. This will demonstrate your ability to create a welcoming environment, which is key for the role.
✨Highlight Your Attention to Detail
Attention to detail is crucial for a Housekeeper. During the interview, mention specific instances where your keen eye for detail made a difference in your previous roles. Whether it was spotting a missed spot during cleaning or ensuring all supplies were stocked, these examples will show you understand the importance of cleanliness and presentation.
✨Prepare Questions About the Role
Don’t forget to prepare some questions about the position and the company. Ask about the team dynamics, what a typical day looks like, or how they uphold their brand standards. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
