At a Glance
- Tasks: Lead and manage the maintenance team to ensure top-notch facilities.
- Company: Join a dynamic team focused on creating safe, well-maintained environments.
- Benefits: Competitive salary, career growth, and a supportive work culture.
- Other info: Collaborative environment with opportunities for professional development.
- Why this job: Make a real difference in residents' lives through exceptional service.
- Qualifications: Experience in facilities management and strong customer service skills.
The predicted salary is between 35000 - 45000 £ per year.
The role involves leading and managing the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you'll be doing:
- Lead the maintenance team, delegating and supervising daily operations
- Oversee inspections, repairs, and general upkeep of apartments and communal areas
- Ensure statutory obligations and compliance requirements are met
- Manage planned preventative maintenance (PPMs) and remedial works
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
- Maintain accurate records and documentation of all maintenance activity
- Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you:
- Proven experience in a facilities or maintenance management role
- Strong customer service skills in a resident-facing environment
- Excellent written and spoken English
- Strong IT skills including MS Word, Excel, and Outlook
- Excellent relationship-building skills with both residents and team members
- Organised, efficient, and an excellent communicator
- Professional, approachable, and able to lead with integrity
- A proactive and collaborative team player
Facilities Manager in Knaphill employer: Deverell Smith Ltd
As a Facilities Manager with us, you'll be part of a dynamic team dedicated to creating a safe and well-maintained living environment for our residents. We pride ourselves on fostering a collaborative work culture that values professional growth, offering ongoing training and development opportunities. Located in a vibrant community, we provide competitive benefits and a supportive atmosphere where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager in Knaphill
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers, highlight your experience in managing maintenance teams and delivering exceptional customer service. Use specific examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job listing on our website that catches your eye, don’t just apply—follow up! A quick email to express your enthusiasm can set you apart from other candidates and show that you're genuinely interested.
✨Tip Number 4
Prepare for interviews by researching the company and its values. Be ready to discuss how your leadership style aligns with their goals, especially in creating a safe and well-maintained environment for residents. Confidence is key!
We think you need these skills to ace Facilities Manager in Knaphill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management. We want to see how you've led teams and managed maintenance operations, so don’t hold back on those details!
Show Off Your Customer Service Skills:Since this role involves a lot of resident interaction, let us know about your customer service experience. Share examples where you’ve gone above and beyond to resolve issues or improve resident satisfaction.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory but have practical know-how.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be prepared to share examples of how you've delivered exceptional customer service in previous positions. Think about times when you resolved issues or improved resident satisfaction, as this will highlight your ability to create a positive living environment.
✨Demonstrate Your Leadership Style
As a Facilities Manager, you'll need to lead a team effectively. Be ready to discuss your leadership approach and how you delegate tasks while maintaining high standards. Share stories that illustrate your ability to motivate and support your team, as well as how you handle challenges.
✨Be Organised and Communicative
Highlight your organisational skills and your ability to maintain accurate records and documentation. Discuss how you use tools like MS Word, Excel, and Outlook to keep everything in order. Good communication is key, so be prepared to explain how you ensure everyone is on the same page, from residents to team members.
