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For Companies At a Glance
- Tasks: Oversee building operations, ensuring compliance and excellent resident experiences.
- Company: Leading developer focused on innovative residential solutions.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Shape the future of residential living while driving operational excellence.
- Qualifications: Experience in property management and compliance; strong organisational skills.
- Other info: Join a proactive team dedicated to continuous improvement and high performance.
The predicted salary is between 36000 - 60000 £ per year.
Deverellsmith are working with a leading developer, currently seeking a talented Technical Building Operations Surveyor to take ownership of their residential portfolio and drive industry-leading operational performance. This is a role for someone who wants accountability, influence, and the opportunity to shape how our buildings operate, from Practical Completion through to day-to-day excellence. You will be responsible for ensuring every building is compliant, safe, efficiently run, and ready for residents. You'll work closely with our Resident Experience Manager to balance operational discipline with an outstanding living experience.
Responsibilities
- Building Operations & Compliance
- Own and maintain a live compliance calendar for all statutory requirements.
- Ensure inspections, certifications, and servicing are completed on time and fully auditable.
- Lead monthly compliance reviews and address any gaps immediately.
- Oversee building condition audits and track follow-up actions.
- Maintenance Delivery
- Run the full reactive maintenance process, ensuring SLA performance.
- Build and manage PPM schedules for all assets, including lifecycle planning.
- Coordinate works with the Maintenance Operative and approved suppliers.
- Ensure all works are safe, scoped correctly, cost-controlled, and quality-checked.
- Commercial & Financial Management
- Build, manage, and forecast OPEX budgets at asset level.
- Track gross-to-net leakage and implement corrective actions.
- Provide accurate, timely reporting to support strong commercial decision-making.
- Support leasing stabilisation by aligning operational readiness to revenue goals.
- Supplier & Contract Governance
- Maintain a live supplier register including RAMS, insurance, and accreditations.
- Run quarterly supplier performance reviews and implement improvement plans.
- Lead re-tendering and contract renewal cycles.
- Ensure contractors follow site rules, H&S standards, and brand expectations.
- Insurance Governance
- Oversee operational insurance renewals in collaboration with brokers.
- Match insurance cover to asset risk and occupancy profiles.
- Manage and track claims alongside our finance team.
- Risk, Governance & Reporting
- Maintain operational risk registers and continuity plans.
- Lead incident response and post-incident follow-through.
- Produce inputs for monthly performance packs and shareholder reporting.
- Support accurate data for KPI dashboards and governance papers.
- Handover & Data Management
- Lead operational mobilisation during Practical Completion.
- Verify O&M manuals, warranties, asset registers, and compliance files.
- Maintain the Golden Thread as a live, accurate operational resource.
- Ensure excellent document control and version management.
- People & Culture
- Line manage and mentor the Maintenance Operative.
- Promote a proactive, safety-first, high-performance operational culture.
- Contribute to continuous improvement and SOP development.
About you
Essential
- Strong background in operational property management (residential preferred).
- Experience managing statutory compliance programmes.
- Knowledge of building systems, maintenance planning, and contractor control.
- Proven OPEX and budget management experience.
- Confident supplier manager with experience in SLAs and re-procurement.
- Highly organised, disciplined, and "audit-ready" at all times.
- Clear communicator with a solutions-focused mindset.
- Comfortable working across multiple buildings.
Desirable
- RICS, CIOB, IWFM, or similar property/surveying qualification.
- Experience in BTR, PRS, or mixed-use residential environments.
- Familiarity with Building Safety Act and Golden Thread requirements.
- Exposure to property technology platforms.
- Experience with ESG operational reporting.
Key Behaviours
- Takes ownership and follows issues through to resolution.
- Balances strong service delivery with commercial discipline.
- Proactively identifies risks before they escalate.
- Understands how operations influence resident experience.
- Communicates clearly, concisely, and with structure.
- Always looking to refine systems and improve performance.
How Your Success Will Be Measured
- 100% compliance in date
- ≥90% reactive maintenance SLA performance
- ≥95% PPM completion
- OPEX variance control within agreed tolerance
- Strong gross-to-net results
- Supplier KPI improvements
- Positive resident satisfaction outcomes
- High Golden Thread audit score
Technical Building Operations Surveyor in Kent employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Building Operations Surveyor in Kent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Building Operations Surveyor role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in operational property management and compliance programmes. Be ready to share specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Prepare for interviews like it’s game day! Research the company and their residential portfolio. Understand their values and how you can contribute to their operational excellence. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that job!
We think you need these skills to ace Technical Building Operations Surveyor in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Building Operations Surveyor. Highlight your experience in operational property management and compliance programmes, as these are key for us. Use specific examples that showcase your skills in managing budgets and supplier relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how you can contribute to our residential portfolio. Mention your understanding of building systems and your proactive approach to risk management, as these will resonate with what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use metrics where possible, like improvements in SLA performance or successful budget management. This helps us see the impact you've made in previous roles and how you can bring that to StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Compliance Inside Out
Make sure you’re well-versed in statutory compliance programmes and can discuss how you've managed them in the past. Bring examples of how you’ve maintained compliance calendars and led reviews, as this will show your potential employer that you’re ready to take ownership of their residential portfolio.
✨Showcase Your Operational Savvy
Be prepared to talk about your experience with building systems and maintenance planning. Highlight specific instances where you’ve successfully run reactive maintenance processes or built PPM schedules. This will demonstrate your ability to ensure buildings are efficiently run and ready for residents.
✨Demonstrate Financial Acumen
Since OPEX management is crucial for this role, come equipped with examples of how you’ve built and managed budgets in previous positions. Discuss any strategies you’ve implemented to track gross-to-net leakage and how you’ve supported strong commercial decision-making.
✨Communicate Clearly and Confidently
As a Technical Building Operations Surveyor, clear communication is key. Practice articulating your thoughts on operational risks and governance. Be ready to explain how you’ve balanced service delivery with commercial discipline, as this will resonate well with the interviewers.
