At a Glance
- Tasks: Lead lettings operations and drive performance across a growing property portfolio.
- Company: Join a dynamic property group expanding in the South East.
- Benefits: Competitive salary, company vehicle, performance bonuses, and professional development.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Proven experience in residential lettings and strong leadership skills.
- Other info: Regular travel required across multiple locations in the South East.
The predicted salary is between 36000 - 60000 Β£ per year.
Company Overview
Join a growing property group as they expand their portfolio across key locations in the South East. They are seeking a dynamic Lettings Manager to lead residential and commercial lets across their growing portfolio.
Position Summary
We are looking for an experienced Lettings Manager to oversee the day-to-day lettings operations across a property portfolio covering multiple locations in the South East region. This hands-on leadership role requires someone who can manage lettings teams effectively, ensure high standards of customer service and compliance, and drive performance across multiple locations, with regular time spent visiting branches and properties.
Key Responsibilities
- Strategic & Commercial Leadership
- Develop and implement the lettings strategy in line with business objectives
- Drive revenue growth, profitability, and market share within the lettings portfolio
- Analyse market trends, rental values, and competitor activity to inform pricing and strategy
- Set and monitor KPIs, budgets, and forecasts for the lettings department
- Team Leadership & Development
- Lead, manage, and motivate the lettings team to achieve and exceed targets
- Recruit, train, and develop high-performing negotiators and managers
- Conduct regular performance reviews, coaching, and appraisals
- Foster a positive, professional, and customer-focused team culture
- Operations & Compliance
- Oversee day-to-day lettings operations to ensure efficiency and consistency
- Ensure full compliance with all relevant legislation and regulations (e.g. AML, Right to Rent, deposit protection, HMO requirements)
- Implement and maintain best-practice processes and systems
- Manage risk and resolve complex issues or escalated complaints
- Client & Stakeholder Management
- Provide regular reports on arrears, current and upcoming vacancies and rental levels
- Make regular inspections of the portfolio to provide input on asset management decisions
- Issue relevant notices and coordinate credit control
- Marketing & Business Development
- Work closely with Operations Team to promote lettings services and properties
- Support new business generation and portfolio growth
- Identify opportunities for cross-selling and additional revenue streams
- Expand external services to other landlords
Skills & Experience
- Essential
- Proven senior-level experience within residential lettings
- Strong leadership and people management skills
- Excellent commercial awareness and negotiation ability
- In-depth knowledge of lettings legislation and compliance
- Strong analytical, organisational, and problem-solving skills
- Excellent communication skills
- Desirable
- ARLA/Propertymark qualification or equivalent
- Experience managing large or multi-branch lettings operations
- Experience in build-to-rent or institutional portfolios
Package & Benefits
- Competitive salary commensurate with experience
- Company vehicle or travel allowance
- Performance-based bonuses
- Professional development opportunities
Location
This role covers multiple locations across the South East. The successful candidate must be comfortable with regular travel between sites.
Leasing Manager in Guildford employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Leasing Manager in Guildford
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and donβt be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in lettings and compliance. Share specific examples of how you've driven performance and led teams to success β itβll set you apart from the crowd.
β¨Tip Number 3
Be proactive! Donβt just wait for job postings to pop up. Reach out directly to companies you admire, like the one weβre discussing here. Express your interest in their lettings operations and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
β¨Tip Number 4
Keep learning! Stay updated on the latest lettings legislation and market trends. Consider taking a course or getting a qualification like ARLA/Propertymark. This not only boosts your CV but also gives you great talking points during interviews!
We think you need these skills to ace Leasing Manager in Guildford
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Leasing Manager role. Highlight your experience in residential lettings and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've driven performance and led teams in the past.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of lettings legislation and regulations. Weβre looking for someone who can ensure our operations run smoothly and legally!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Deverell Smith Ltd
β¨Know Your Market
Before the interview, dive deep into the property market in the South East. Understand current rental trends, competitor activities, and pricing strategies. This knowledge will not only impress your interviewers but also show that youβre proactive and ready to drive revenue growth.
β¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team to exceed targets or resolved conflicts. Highlighting your leadership style and achievements will demonstrate that you can manage and inspire a lettings team effectively.
β¨Understand Compliance Inside Out
Brush up on lettings legislation and compliance requirements, such as AML and Right to Rent. Be ready to discuss how youβve ensured compliance in previous roles. This will show that you take operations seriously and can maintain high standards across multiple locations.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in lettings operations and how you would handle them. Practising these scenarios will help you articulate your thought process clearly during the interview.