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- Tasks: Help families find their dream homes and manage the letting process from start to finish.
- Company: Fast-growing lettings business with a focus on new-build family homes.
- Benefits: Competitive salary, career progression, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in people's lives by finding them their ideal home.
- Qualifications: Experience in lettings or sales is a plus; strong communication and organisational skills are essential.
- Other info: Great opportunity for growth in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
Location: Gloucester
Monday-Friday 9-5:30pm
About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in different sites in Gloucester, you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home.
Key Responsibilities:
- Conduct property viewings and negotiate offers to drive occupancy.
- Gather feedback from prospective tenants to support pricing and marketing strategies.
- Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction.
- Work closely with the Tenancy Progression team to ensure applications are processed efficiently.
- Conduct tenant check-ins and address queries throughout the tenancy process.
- Report lettings performance to the Lettings Manager.
- Identify and report any defects or maintenance issues to the Property Management team.
- Maintain accurate systems and data for all lettings activity.
- Collaborate with third-party agents when required.
- Undertake additional duties as delegated.
Skills and Competencies:
- Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential.
- Exceptional customer service and strong verbal and written communication skills.
- Highly organised with the ability to manage multiple priorities effectively.
- Confident working autonomously, making informed decisions, and initiating action in line with processes.
- Collaborative team player with the ability to inspire and motivate colleagues.
- Strong problem-solving skills and the ability to resolve issues efficiently.
- Professional in presenting and interpreting information accurately.
- High level of confidentiality and integrity.
- Ambition to grow within a fast-scaling organisation with opportunities for career progression.
Reporting To: Lettings Manager
Lettings Negotiator in Gloucester employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the lettings business. Understanding their values and what makes them tick can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! As a Lettings Consultant, you'll be negotiating offers and managing tenant expectations. Role-play with a friend or family member to get comfortable with these conversations. The more you practice, the more confident you'll feel during the real deal.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering a seamless letting experience, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the position.
We think you need these skills to ace Lettings Negotiator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Consultant role. Highlight your experience in residential lettings or sales, and don’t forget to showcase your exceptional customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully managed multiple priorities or resolved issues in the past. We love a good story!
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and we can’t wait to see what you bring to the table. Don’t miss out on this opportunity!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to lettings and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
As a Lettings Consultant, exceptional customer service is key. Prepare examples of how you've gone above and beyond for clients in the past. This will demonstrate your ability to deliver a seamless letting experience.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to the role, like occupancy rates and customer satisfaction. Be prepared to talk about how you've met or exceeded similar targets in previous roles.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, growth opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if it's the right fit for you.