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- Tasks: Lead and manage the maintenance team to ensure top-notch facilities.
- Company: Join a dynamic team focused on creating safe, well-maintained environments.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Be part of a collaborative team that values integrity and communication.
- Why this job: Make a real difference in residents' lives through exceptional service.
- Qualifications: Experience in facilities management and strong customer service skills.
The role involves leading and managing the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you'll be doing:
- Lead the maintenance team, delegating and supervising daily operations
- Oversee inspections, repairs, and general upkeep of apartments and communal areas
- Ensure statutory obligations and compliance requirements are met
- Manage planned preventative maintenance (PPMs) and remedial works
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
- Maintain accurate records and documentation of all maintenance activity
- Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you:
- Proven experience in a facilities or maintenance management role
- Strong customer service skills in a resident-facing environment
- Excellent written and spoken English
- Strong IT skills including MS Word, Excel, and Outlook
- Excellent relationship-building skills with both residents and team members
- Organised, efficient, and an excellent communicator
- Professional, approachable, and able to lead with integrity
- A proactive and collaborative team player
Facilities Manager employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers, highlight your experience in managing maintenance teams and delivering exceptional customer service. Use specific examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their needs, especially in terms of compliance and maintenance management. This will help you stand out as a candidate who truly understands the role.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Customer Service Skills: Since this role is all about creating a great environment for residents, share specific examples of how you've delivered exceptional customer service in the past. We love seeing real-life stories!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We want to see your passion for the role without wading through too much fluff. Get to the point and let your personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory but have practical know-how.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be prepared to share examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or improved resident satisfaction, as this will highlight your ability to create a safe and well-maintained environment.
✨Demonstrate Your Organisational Skills
Facilities management requires a high level of organisation. Be ready to discuss how you manage multiple tasks, oversee inspections, and maintain accurate records. You could even bring along a sample of documentation you've used in previous roles to illustrate your attention to detail.
✨Build Rapport with the Interviewers
Remember, it's not just about answering questions; it's also about connecting with the interviewers. Show your approachable side and engage them in conversation. Ask insightful questions about their team and the company culture, which will demonstrate your interest and help you build a positive relationship right from the start.