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- Tasks: Join us as a Customer Care Operative, focusing on fire safety improvements in new homes.
- Company: Work with a leading SME developer known for quality and safety in construction.
- Benefits: Enjoy a competitive salary of £40,000 and a Monday to Friday work schedule.
- Why this job: Make a real impact on home safety while interacting with clients and showcasing your skills.
- Qualifications: Must have experience in multi trades, especially plumbing, electrical, and painting.
- Other info: Immediate start available; perfect for those ready to jump into a rewarding role.
The predicted salary is between 24000 - 48000 £ per year.
We are seeking a skilled, immediately available Customer Care Operative with expertise in multi trades, to be site based in Greenwich, South East London. Our client is a well-established and leading SME developer and the roles will focus on remedial works improving the fire safety standards in their recently completed new homes. Tasks include , , , , , . You will be responsible for ensuring that all work meets the highest standards of safety and quality. This role is customer facing, therefore must have worked in a similar role before. Strong background in plumbing, electrical, painting, decorating, and mastic application will be essential to the success of this role. Working hours 7:30am to 5:30pm (Monday to Friday) Paying £40,000 start ASAPKey Responsibilities: Safety Compliance: Follow all safety protocols and guidelines to ensure a safe working environment. Utilize safety equipment as required, including personal protective equipment (PPE). Quality Control: Inspect completed work to ensure it meets quality standards and client satisfaction. Make any necessary touch-ups or corrections to achieve a flawless finish. Customer Service: Interact professionally with clients and address their questions or concerns. Provide guidance and recommendations regarding paint colors, finishes, and decorating options.Requirements: Proven experience as an operative for a New Build developer Strong knowledge of fire remediation, painting techniques, materials, and finishes. Proficiency in mastic application and repairs. Attention to detail and commitment to delivering high-quality work. Ability to work independently and manage time effectively. Excellent communication and customer service skills. Physical fitness and stamina for physically demanding tasks. Understanding of safety protocols and guidelines
Customer Care Operative - South East London employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Operative - South East London
✨Tip Number 1
Make sure to highlight your hands-on experience in multi trades during any conversations or networking opportunities. This role requires a strong background in plumbing, electrical work, and painting, so be ready to discuss specific projects where you've successfully applied these skills.
✨Tip Number 2
Since this position is customer-facing, practice your communication skills. Be prepared to demonstrate how you’ve effectively interacted with clients in previous roles, addressing their concerns and providing solutions.
✨Tip Number 3
Familiarize yourself with fire safety standards and remediation techniques. Being knowledgeable about these topics will not only help you stand out but also show your commitment to quality and safety in your work.
✨Tip Number 4
Network with professionals in the construction and property development industry in South East London. Attend local events or join online forums to connect with others who may have insights or referrals for this role.
We think you need these skills to ace Customer Care Operative - South East London
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in customer care and multi-trade roles. Mention specific tasks you've handled that relate to fire safety standards, plumbing, electrical work, and painting.
Showcase Your Skills: Clearly outline your skills in mastic application, quality control, and customer service. Use examples from past jobs to demonstrate how you ensured safety compliance and client satisfaction.
Tailor Your CV: Customize your CV to reflect the requirements listed in the job description. Use keywords such as 'fire remediation', 'safety protocols', and 'customer-facing' to align with what the company is looking for.
Craft a Strong Cover Letter: Write a cover letter that connects your experience and skills directly to the role. Explain why you are immediately available and how your background makes you a perfect fit for this position.
How to prepare for a job interview at Deverell Smith Ltd
✨Showcase Your Multi-Trade Skills
Make sure to highlight your experience in plumbing, electrical work, painting, and decorating during the interview. Be prepared to discuss specific projects where you successfully applied these skills, as this will demonstrate your versatility and expertise.
✨Emphasize Safety Compliance
Since safety is a top priority for this role, be ready to talk about your understanding of safety protocols and any relevant certifications you hold. Share examples of how you've ensured a safe working environment in previous positions.
✨Demonstrate Customer Service Experience
This role is customer-facing, so it's crucial to convey your strong communication and customer service skills. Prepare anecdotes that illustrate how you've effectively interacted with clients and resolved their concerns in past roles.
✨Prepare for Quality Control Questions
Expect questions about quality control and how you ensure that your work meets high standards. Discuss your attention to detail and any processes you follow to inspect and correct your work before completion.
