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- Tasks: Lead and manage the maintenance team, ensuring high-quality upkeep of apartments.
- Company: Join a dynamic team focused on creating safe and well-maintained living environments.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Opportunity to work in a collaborative environment with excellent career growth.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in facilities management and strong customer service skills required.
The role involves leading and managing the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you'll be doing:
- Lead the maintenance team, delegating and supervising daily operations
- Oversee inspections, repairs, and general upkeep of apartments and communal areas
- Ensure statutory obligations and compliance requirements are met
- Manage planned preventative maintenance (PPMs) and remedial works
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
- Maintain accurate records and documentation of all maintenance activity
- Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you:
- Proven experience in a facilities or maintenance management role
- Strong customer service skills in a resident-facing environment
- Excellent written and spoken English
- Strong IT skills including MS Word, Excel, and Outlook
- Excellent relationship-building skills with both residents and team members
- Organised, efficient, and an excellent communicator
- Professional, approachable, and able to lead with integrity
- A proactive and collaborative team player
Facilities Manager in Croydon employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've led maintenance teams or handled resident issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll have a better chance of getting noticed by hiring managers who are looking for someone just like you.
We think you need these skills to ace Facilities Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Customer Service Skills: Since this role is all about creating a great environment for residents, share specific examples of how you've delivered exceptional customer service in the past. We love seeing real-life stories!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We want to see your passion for the role without wading through unnecessary fluff. Get to the point and let your personality shine!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory but have practical know-how.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be prepared to share examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or improved resident satisfaction. This will demonstrate your ability to create a safe and well-maintained environment.
✨Be Organised and Efficient
During the interview, highlight your organisational skills. Discuss how you manage documentation and records of maintenance activities. You might even want to bring along a sample of how you’ve kept track of PPMs or repairs in previous roles. This shows you’re detail-oriented and can handle the administrative side of the job.
✨Build Rapport with the Interviewers
Remember, it’s not just about answering questions; it’s about connecting with the interviewers. Be professional yet approachable. Ask them about their experiences at the company and share your thoughts on team collaboration. This will help you come across as a proactive team player who values relationships, which is crucial for this role.