At a Glance
- Tasks: Oversee daily operations of a premium commercial property and ensure exceptional service delivery.
- Company: Join a leading commercial property development team in Reading.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Exciting opportunity to work in a collaborative and innovative environment.
- Why this job: Make a real impact by enhancing occupier experiences and driving sustainability initiatives.
- Qualifications: 7+ years in commercial property management with strong leadership skills.
The predicted salary is between 42300 - 51700 £ per year.
Operations Manager - Reading
Salary: £55,000 Role Overview An exciting opportunity for an experienced Operations Manager to oversee the day-to-day operations of a premium commercial property development in Reading.
The successful candidate will work alongside the General Manager and wider building management team, ensuring the building and all workspaces are clean, safe, secure and maintained to the highest standards.
They will be responsible for managing service partners, maintaining strong occupier relationships and delivering an exceptional customer experience.
Key Responsibilities Oversee the delivery of all building services, ensuring high operational standards are maintained.
Manage and monitor service partners, contractors and SLAs.
Build and maintain strong relationships with occupiers, clients and stakeholders.
Assist with service charge budgets, purchase orders and financial reporting.
Lead property inspections, reporting and compliance documentation.
Coordinate office and retail occupier move-ins and move-outs.
Manage health and safety, fire safety, emergency procedures and building compliance.
Oversee contractor permits, RAMS and access arrangements.
Support occupier engagement, onboarding and customer satisfaction initiatives.
Drive environmental, sustainability and ESG initiatives.
Coordinate waste management, recycling and building accreditations.
Support building events, marketing initiatives and occupier communications.
About You Minimum 7 years' industry experience.
Must have previous commercial property experience.
Experience operating within commercial office or mixed-use developments.
Strong understanding of facilities management and building operations.
IOSH qualification.
Membership of IWFM or another recognised professional body desirable.
Familiarity with CAFM systems and occupier portals.
Understanding of commercial service charges and RICS guidelines.
Knowledge of building accreditations such as BREEAM, WELL and Wired Score.
Key Personal Competencies Excellent communication and relationship-building skills.
Strong leadership and people management abilities.
Customer-focused with a passion for delivering exceptional service.
Highly organised with strong attention to detail.
Proactive approach to problem-solving and decision-making.
Ability to manage multiple priorities and take ownership.
Strong commercial awareness and accountability.
Ability to handle confidential information professionally
Commerical Operations Manager employer: Deverell Smith Ltd
Join a dynamic and growing main contractor in London, where your expertise as an Estimator will be valued and rewarded. With a strong pipeline of work, you'll enjoy a collaborative work culture that fosters professional growth and offers clear career progression opportunities. The company prioritises building lasting relationships and encourages you to take ownership of your projects, making it an ideal environment for those seeking meaningful and impactful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commerical Operations Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Deverell Smith Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Deverell Smith Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Deverell Smith Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Commerical Operations Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Commerical Operations Manager role at Deverell Smith Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Deverell Smith Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Deverell Smith Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Deverell Smith Ltd.
