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- Tasks: Lead a vibrant residential estate, ensuring exceptional service and operational excellence.
- Company: Join a historic estate in London with a modern twist.
- Benefits: Competitive salary, bonus potential, and supportive team environment.
- Why this job: Make a real impact on a community while shaping resident experiences.
- Qualifications: Experience in property management and strong leadership skills required.
- Other info: Exciting opportunity for career growth in a dynamic setting.
The predicted salary is between 42000 - 66000 £ per year.
Location: Inner London (confidential)
Salary: £55,000 DOE + up to 20% bonus
Hours: 37.5 hrs/week | Monday-Friday, 9:00-17:30
Reports to: Senior Management Team
Team Size: 7 direct reports
About the Role:
We are seeking an experienced and hands-on General Manager to lead a large, heritage residential estate in London. The estate comprises over 600 homes across a vibrant community, and this role is central to delivering exceptional operational performance, resident experience, and staff leadership.
You will oversee the onsite team including property, leasing, and estates staff, ensuring excellent service delivery, operational efficiency, and compliance with all health & safety and tenancy requirements. This is a rare opportunity to make a real impact on a historic estate undergoing exciting developments.
Key Responsibilities:
- Lead and develop a team of 7 direct reports, fostering an inclusive and high-performing culture
- Oversee operational management, including property maintenance, service delivery, budgets, and contractor management
- Drive leasing, rent reviews, and arrears management while ensuring excellent resident experience
- Monitor commercial performance and deliver additional income streams where appropriate
- Liaise with residents, clients, and stakeholders to maintain strong relationships
- Support major onsite projects and continuous improvement initiatives
Requirements:
- Proven experience managing property, estate, or residential operations, ideally in BTR, PBSA, or hospitality-led environments
- Experience leading teams of 6+ staff
- Strong financial and operational management skills
- Knowledge of tenancy types, service charges, and H&S compliance
- Excellent interpersonal, communication, and customer service skills
Why Join:
- Lead a significant London estate with a mix of historic character and modern investment
- Opportunity to shape operations and resident experience
- Competitive salary and bonus, with full-time hours and strong team support
To apply or for a confidential conversation, please contact us directly.
General Manager in City of London employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and estate management sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the General Manager role. Highlight your leadership style and how you've successfully managed teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the General Manager role. Highlight your leadership experience and operational management skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about managing a heritage estate and how you can enhance the resident experience. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your work history, focus on roles where you've managed teams or overseen property operations. We want to see how your past experiences have prepared you for this exciting opportunity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Estate Inside Out
Before the interview, make sure you research the estate thoroughly. Understand its history, current operations, and any recent developments. This will not only show your genuine interest but also help you discuss how you can contribute to its success.
✨Showcase Your Leadership Style
As a General Manager, you'll be leading a team of 7 direct reports. Be prepared to share specific examples of how you've successfully led teams in the past. Highlight your approach to fostering an inclusive culture and driving high performance.
✨Demonstrate Financial Acumen
Since the role involves overseeing budgets and financial management, brush up on your financial skills. Be ready to discuss how you've managed budgets in previous roles and how you plan to drive additional income streams for the estate.
✨Engage with Stakeholder Relationships
Strong interpersonal skills are key for this position. Think of examples where you've built and maintained relationships with residents, clients, or stakeholders. Show that you understand the importance of communication and customer service in enhancing resident experience.
