Community Host
Location: Cambridge
Salary: £30,000 per annum
Hours: 40 hours per week | Monday-Saturday shift pattern
The Opportunity
Are you a natural people person who takes pride in creating exceptional experiences?
We're looking for a Community Host to become the welcoming face of a vibrant residential community in Cambridge. This is a fantastic opportunity for someone with a background in hospitality, residential property, customer service, front of house or a similar people-focused environment who enjoys being at the heart of a busy community.
As Community Host, you'll be one of the most visible and important members of the on-site team. You'll be the person residents know they can turn to, the friendly face welcoming new residents into their homes, and the first point of contact for visitors and prospective residents.
It's a varied, hands-on role where no two days are the same. You'll combine outstanding customer service with community engagement, front-of-house operations, property support and leasing activity.
Most importantly, we're looking for someone who genuinely cares about people and takes ownership. Someone who doesn't simply pass an issue on, but sees it through to a successful resolution.
What You'll Be Doing
Creating an Exceptional Resident Experience
Be the first point of contact for residents, visitors, contractors and guests, providing a warm, professional and welcoming experience.
Manage the front desk, telephone and site inbox, responding to enquiries quickly and effectively.
Take ownership of resident queries, concerns and complaints, keeping people updated and ensuring issues are resolved.
Manage visitor and contractor access, keys and fobs in line with site procedures.
Oversee deliveries and parcel management.
Supporting the Resident Journey
Help deliver a seamless move-in experience, ensuring homes, keys, access and welcome packs are ready for new residents.
Make new residents feel genuinely welcomed and confident from day one.
Support move-outs and help ensure residents leave with a positive final impression.
Supporting Leasing & New Residents
Be a friendly and knowledgeable first point of contact for prospective residents.
Respond to enquiries via phone, email and the property management system.
Arrange and conduct property viewings, creating an engaging experience that reflects the quality of the community.
Su...
Front of House in Cambridge employer: Deverell Smith Ltd
Join a dynamic and growing main contractor in London, where your expertise as an Estimator will be valued and rewarded. With a strong pipeline of work, you'll enjoy a collaborative work culture that fosters professional growth and offers clear career progression opportunities. The company prioritises building lasting relationships and encourages you to take ownership of your projects, making it an ideal environment for those seeking meaningful and impactful employment.
