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- Tasks: Monitor and resolve IT and network issues while supporting customers with technical expertise.
- Company: Join developrec, a leader in network operations, based in vibrant Belfast.
- Benefits: Enjoy a competitive salary, funded training, and flexible shift patterns.
- Why this job: Perfect for problem solvers seeking growth in a fast-paced tech environment.
- Qualifications: Previous NOC or IT support experience and strong troubleshooting skills required.
- Other info: Shift pattern includes 4 days on/off, plus opportunities for career progression.
The predicted salary is between 30000 - 37000 £ per year.
developrec Belfast, Northern Ireland, United Kingdom
Network Operations Center Engineer
developrec Belfast, Northern Ireland, United Kingdom
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Global Delivery Consultant at developrec
24/7 NOC Engineer | Belfast | Up to £32,854 + £4,800 shift allowance
We’re hiring a 24/7 NOC Engineer to join our clients Network Operations Centre team in Belfast. You’ll be the first point of escalation for network and IT incidents, keeping critical systems running and supporting customers with professionalism and technical expertise.
This is a great opportunity for someone with NOC or IT Helpdesk experience who enjoys problem solving in a fast paced environment. You’ll gain access to structured training, apprenticeships, and funded qualifications, with plenty of room to grow your career.
What you’ll be doing:
- Monitor, log and resolve faults across IT and network infrastructure
- Configure and troubleshoot Cisco, Juniper and Adtran devices
- Manage circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF)
- Support field engineers with remote checks and fixes
- Work within strict SLAs, ensuring accurate handovers and updates
What we’re looking for:
- Previous experience in a NOC or IT support role
- Strong troubleshooting skills in IT and networking (CCNA desirable)
- Familiarity with ITIL and SLA environments
- Excellent communication and customer focus
- Eligible for, or able to obtain, Security Clearance
What’s on offer:
- Salary up to £32,854 + £4,800 shift allowance
- 23 days holiday (rising with service) + option to buy more
- Funded training, qualifications, and career progression
- Company-matched pension, cycle2work, enhanced parental leave
Shift pattern: 4 days on / 4 days off, then 4 nights on / 4 nights off
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Computer and Network Security
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Network Operations Center Engineer employer: developrec
Contact Detail:
developrec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco, Juniper, and Adtran devices. Having hands-on experience or even lab practice with these systems can set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in IT and networking. Consider working through common network issues or scenarios that might arise in a NOC environment to demonstrate your problem-solving abilities during interviews.
✨Tip Number 3
Understand the importance of SLAs and ITIL frameworks in a NOC setting. Being able to discuss how you’ve worked within these structures in previous roles will show your potential employer that you’re ready for the demands of the position.
✨Tip Number 4
Prepare to discuss your customer service experience, as this role requires excellent communication and a strong customer focus. Think of examples where you successfully resolved issues while maintaining professionalism and clarity.
We think you need these skills to ace Network Operations Center Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in NOC or IT support roles. Emphasise your troubleshooting skills and familiarity with Cisco, Juniper, and Adtran devices, as these are key for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and customer focus. Mention specific examples of how you've successfully managed network incidents or supported customers in previous roles.
Highlight Relevant Qualifications: If you have any certifications like CCNA or training in ITIL, make sure to include them in your application. This will demonstrate your commitment to professional development and suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role.
How to prepare for a job interview at developrec
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cisco, Juniper, and Adtran devices. Highlight specific troubleshooting scenarios you've encountered in previous roles, as this will demonstrate your technical expertise and problem-solving abilities.
✨Understand the Importance of SLAs
Familiarise yourself with Service Level Agreements (SLAs) and how they impact network operations. Be ready to explain how you have adhered to SLAs in past positions and the importance of timely communication during incidents.
✨Emphasise Communication Skills
Since you'll be the first point of escalation for incidents, strong communication skills are essential. Prepare examples of how you've effectively communicated with customers and team members during high-pressure situations.
✨Express Willingness to Learn
The role offers structured training and career progression opportunities. Show enthusiasm for learning new technologies and obtaining qualifications, as this reflects your commitment to personal and professional growth within the company.
