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- Tasks: Support customer systems, resolve technical issues, and lead automation efforts.
- Company: Join a forward-thinking Managed Service Provider focused on innovative tech solutions.
- Benefits: Enjoy 33 days holiday, annual pay reviews, bonuses, and a strong learning culture.
- Why this job: Be part of a dynamic team that values service quality and continuous improvement.
- Qualifications: Experience with Azure, Microsoft 365, and strong problem-solving skills required.
- Other info: Participate in an active social calendar and mentor junior team members.
The predicted salary is between 36000 - 60000 £ per year.
We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.
Key Responsibilities:
- Provide 3rd-line support and mentor junior team members.
- Resolve complex technical escalations and create knowledge resources.
- Automate and streamline service requests and remediation processes.
- Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
- Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
- Participate in on-call weekend rota and lead technical projects.
Technical Skills:
Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking.
Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments.
Professional Attributes:
- Strong problem-solving, detail-oriented, team player.
- Passionate about service quality and continuous improvement.
Certifications (Required/Recommended):
Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
Desirable: PL-900, ITIL Foundation, CCNA/CCENT.
On Offer: 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more. Strong focus on learning and development with an active social calendar.
Cloud Engineer (Managed Services) employer: developrec
Contact Detail:
developrec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer (Managed Services)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Azure and Microsoft 365. Having hands-on experience or projects that showcase your skills in these areas can really set you apart during the interview.
✨Tip Number 2
Prepare to discuss your problem-solving approach in detail. Since the role involves resolving complex technical escalations, be ready to share examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Highlight any experience you have with automation and streamlining processes. This is a key responsibility in the role, so showcasing relevant projects or initiatives can demonstrate your capability to contribute effectively.
✨Tip Number 4
If you have any of the recommended certifications, make sure to mention them during your discussions. Certifications like Microsoft AZ-104 or ITIL Foundation can give you an edge and show your commitment to professional development.
We think you need these skills to ace Cloud Engineer (Managed Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Azure, Microsoft 365, and other technologies mentioned in the job description. Use specific examples to demonstrate your problem-solving skills and any mentoring experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service quality and continuous improvement. Mention how your technical skills align with the responsibilities of the role, particularly in automation and platform optimisation.
Highlight Certifications: Clearly list your relevant certifications such as Microsoft AZ-104 and others mentioned in the job description. This will show your commitment to professional development and expertise in the required areas.
Showcase Teamwork and Leadership: Provide examples of how you've worked as part of a team and led projects in previous roles. Emphasise your ability to mentor junior team members and resolve complex technical issues.
How to prepare for a job interview at developrec
✨Showcase Your Technical Skills
Make sure to highlight your experience with Azure, Microsoft 365, and other relevant technologies during the interview. Be prepared to discuss specific projects where you've successfully implemented these tools, as this will demonstrate your hands-on expertise.
✨Prepare for Problem-Solving Scenarios
Expect to face technical scenarios that require you to think critically and solve problems on the spot. Practise articulating your thought process clearly, as this will show your analytical skills and ability to handle complex issues.
✨Emphasise Team Collaboration
Since the role involves mentoring junior team members and working within a team, be ready to share examples of how you've collaborated effectively in the past. Highlight any leadership experiences or instances where you've contributed to team success.
✨Demonstrate Your Passion for Continuous Improvement
The company values service quality and continuous improvement, so be sure to express your commitment to these principles. Share examples of how you've sought to improve processes or enhance service delivery in previous roles.
