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- Tasks: Support customer systems, resolve technical issues, and lead automation efforts.
- Company: Join a forward-thinking Managed Service Provider focused on innovative tech solutions.
- Benefits: Enjoy 33 days holiday, annual pay reviews, bonuses, and a strong learning culture.
- Why this job: Be part of a dynamic team that values service quality and continuous improvement.
- Qualifications: Experience with Azure, Microsoft 365, and strong problem-solving skills required.
- Other info: Participate in an active social calendar and mentor junior team members.
The predicted salary is between 36000 - 60000 £ per year.
We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.
Key Responsibilities:
- Provide 3rd-line support and mentor junior team members.
- Resolve complex technical escalations and create knowledge resources.
- Automate and streamline service requests and remediation processes.
- Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
- Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
- Participate in on-call weekend rota and lead technical projects.
Technical Skills:
Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking.
Desirable: PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments.
Professional Attributes:
- Strong problem-solving, detail-oriented, team player.
- Passionate about service quality and continuous improvement.
Certifications (Required/Recommended):
Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable: PL-900, ITIL Foundation, CCNA/CCENT.
On Offer:
33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more. Strong focus on learning and development with an active social calendar.
Cloud Engineer (Managed Services) employer: developrec
Contact Detail:
developrec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer (Managed Services)
✨Tip Number 1
Familiarise yourself with Azure and the specific services mentioned in the job description. Having hands-on experience or projects that showcase your skills in Azure, Microsoft 365, and other relevant technologies will make you stand out.
✨Tip Number 2
Consider joining online communities or forums related to cloud engineering and Azure. Engaging with professionals in these spaces can provide insights into current trends and challenges, which you can discuss during interviews.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through real-world scenarios. Think of examples where you've resolved complex technical issues or optimised processes, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
If you have any relevant certifications, be ready to discuss how they have helped you in your previous roles. Highlighting your commitment to continuous learning and improvement will resonate well with the company's values.
We think you need these skills to ace Cloud Engineer (Managed Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Azure, Microsoft 365, and other technologies mentioned in the job description. Use specific examples to demonstrate your problem-solving skills and any previous mentoring roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service quality and continuous improvement. Mention how your technical skills align with the responsibilities of the role, particularly in automation and platform optimisation.
Highlight Certifications: Clearly list your relevant certifications such as Microsoft AZ-104 and others mentioned in the job description. This will show your commitment to professional development and expertise in the required areas.
Showcase Teamwork and Leadership: Provide examples of how you've worked as part of a team and led projects in your previous roles. Emphasise your ability to mentor junior team members and resolve complex technical issues.
How to prepare for a job interview at developrec
✨Showcase Your Technical Skills
Make sure to highlight your experience with Azure, Microsoft 365, and other relevant technologies during the interview. Be prepared to discuss specific projects where you've successfully implemented these tools, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Since the role involves resolving complex technical escalations, be ready to share examples of challenging issues you've faced in the past and how you approached solving them. This will showcase your analytical skills and ability to think on your feet.
✨Emphasise Team Collaboration
As a Cloud Engineer, you'll be mentoring junior team members and working closely with others. Highlight your experiences in teamwork and how you've contributed to a positive team environment, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your knowledge of ITIL processes and service transitions. Practising responses to these types of questions can help you articulate your understanding of best practices in incident and problem management.
