At a Glance
- Tasks: Manage tenancies and properties, ensuring tenant success and excellent property management.
- Company: Join DHI, an award-winning charity providing affordable homes for those in need.
- Benefits: Enjoy training opportunities, up to 31 days paid leave, and employee discounts.
- Why this job: Make a real impact in your community while working with a supportive team.
- Qualifications: Good organisational skills and a driving licence are essential; transferable skills valued.
- Other info: We encourage diverse applicants and value life experiences in our hiring process.
The predicted salary is between 28800 - 43200 £ per year.
DHI are currently recruiting full and part time Housing Officers to join our Home Turf Lettings Team who will be responsible for a portfolio of tenancies and properties (approximately 50 units); ensuring HTL tenants are able to sustain and succeed in their tenancies and delivering excellent property management. Home Turf Lettings is a social lettings agency working across Bristol, Gloucestershire and Bath and North East Somerset to provide long term affordable homes for people who are homeless or threatened with homelessness. We are particularly looking for people based in the Gloucestershire area. We have helped hundreds of tenants find quality, affordable accommodation within the private rented sector.
You will be joining an experienced team of property and support professionals that work hard to support each other, and to deliver an exceptional service to our clients. A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.
About You
At DHI we highly value transferable skills and life experience. If you have good organisational skills, can manage relationships, solve problems, and are resilient, adaptable and flexible then we would love to hear from you. Your background could be from anywhere where you have needed to apply problem solving and motivational skills. Teaching, ex-armed forces, customer service are all examples of just some professions where we believe these transferable skills are often found, or you may have lived experience.
Our Values
We are an award winning charity that challenges social exclusion by supporting people to achieve their potential and our values underpin this. If you share DHI’s values of flexibility, stimulation, self-direction and zest for life, then we encourage you to apply. We look forward to exploring these with you during the interview process should you be successful at the shortlisting stage.
What We Offer
We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts.
Next Steps
If you’d like to know more about the role, please contact Louisa Chowen to arrange an informal discussion. Or to apply for the Housing Officer vacancy please follow the link below:
How to Apply
All applicants are required to submit a covering letter that should address the following questions in no more than 500 words maximum:
- State how you meet the requirements within the Person Specification
- What do our core values mean to you in relation to this role?
We strongly encourage you to complete our Equality & Diversity monitoring form to help us achieve a diverse workforce. The form does not form part of the selection process. Please also tell us where you saw the post advertised.
Housing Officer employer: Developing Health & Independence
Contact Detail:
Developing Health & Independence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with DHI's core values and mission. During the interview, be prepared to discuss how these values resonate with you and how they relate to your experiences. This will show that you are not only a good fit for the role but also align with the organisation's ethos.
✨Tip Number 2
Highlight your transferable skills in problem-solving and relationship management. Think of specific examples from your past experiences, whether in teaching, customer service, or other fields, that demonstrate your ability to support tenants effectively.
✨Tip Number 3
If you're based in Gloucestershire, make sure to mention this in your discussions. Being local can be a significant advantage, as it shows your commitment to the community and your understanding of the local housing landscape.
✨Tip Number 4
Prepare questions about the training opportunities mentioned in the job description. Showing interest in professional development, such as motivational interviewing techniques, indicates your eagerness to grow within the role and contribute positively to the team.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities of a Housing Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Craft Your Covering Letter: Your covering letter is crucial. Address the two questions provided: explain how you meet the person specification and reflect on what DHI's core values mean to you. Be concise and ensure you stay within the 500-word limit.
Highlight Transferable Skills: DHI values transferable skills highly. Use specific examples from your past experiences, whether in teaching, customer service, or other fields, to demonstrate your problem-solving abilities, organisational skills, and resilience.
Proofread and Edit: Once you've written your application, take the time to proofread it. Check for spelling and grammatical errors, and ensure that your points are clear and well-structured. A polished application reflects your attention to detail.
How to prepare for a job interview at Developing Health & Independence
✨Understand the Role and Values
Before the interview, make sure you thoroughly understand the role of a Housing Officer and the core values of DHI. Reflect on how your personal values align with theirs, especially around flexibility, stimulation, self-direction, and zest for life.
✨Showcase Transferable Skills
Prepare to discuss your transferable skills and life experiences that relate to the job. Whether you come from teaching, customer service, or another field, think of specific examples where you've demonstrated problem-solving, relationship management, and resilience.
✨Prepare Your Covering Letter
Your covering letter is crucial. Address how you meet the requirements in the Person Specification and articulate what DHI's core values mean to you. Keep it concise and focused, ensuring you stay within the 500-word limit.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about situations where you've had to manage tenancies or support individuals in challenging circumstances. Prepare to explain your thought process and the outcomes of your actions.