Service Manager – South Gloucestershire
Service Manager – South Gloucestershire

Service Manager – South Gloucestershire

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a passionate team in delivering impactful drug and alcohol treatment services.
  • Company: Join DHI, an award-winning charity dedicated to making a difference.
  • Benefits: Enjoy 26 days of leave, flexible working, and a £1000 signing bonus.
  • Why this job: Make a real impact in people's lives while developing your leadership skills.
  • Qualifications: Experience in managing clinical and non-clinical teams is essential.
  • Other info: Embrace a dynamic role with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

DHI is an award-winning charity looking for an experienced and passionate Service Manager to lead our adult drug and alcohol treatment service in South Gloucestershire. In this key leadership role, you'll oversee service delivery, manage a high-performing team, and work closely with partners and commissioners to continuously develop the service to support people affected by substance use. You'll ensure services are person-centred, recovery-focused, safe and effective, with significant involvement from peers and service users. You will have oversight and ensure integration with our clinical partner.

We’re looking for someone who:

  • Has experience / ability to oversee and lead both clinical and non-clinical staff / services
  • Has excellent understanding of harm reduction, recovery and substance use interventions
  • Can drive performance and manage risk
  • Is confident working with complex client needs
  • Brings resilience, flexibility, and a solution-focused mindset
  • A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.

Our Values
If you share DHI’s values of flexibility, stimulation, self-direction and zest for life, then we encourage you to apply.

What We Offer
You’ll receive 26 days of paid annual leave, increasing by one additional day for each full year of service after your first year, up to a maximum of 31 days.
Company pension scheme (7% employer contribution to 3% employee)
Employee Assistance Programme
Charity Worker Discounts
Cycle Scheme
Mileage allowance of 45p per mile for work related travel (excluding to base location)
Training and development opportunities
Flexible working options considered
Hybrid working available
Signing on bonus payment of £1000
Pay review after successful completion of a 6-month probation period.

To apply for this role please provide a CV and covering letter and send to recruitment@dhibath.org.uk by midday 23 January 2026. Interviews expected week commencing 2 February 2026. All applicants are required to submit a covering letter that should address the following questions in no more than 500 words maximum:
State how you meet the requirements within the Person Specification.
What do our core values mean to you in relation to this role?

We strongly encourage you to complete our Equality & Diversity monitoring form to help us achieve a diverse workforce. The form does not form part of the selection process. Please also tell us where you saw the post advertised.

Service Manager – South Gloucestershire employer: Developing Health and Independence

DHI is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture that values flexibility, self-direction, and a zest for life. As a Service Manager in South Gloucestershire, you will benefit from generous annual leave, a robust pension scheme, and opportunities for training and development, all while making a meaningful impact in the community by leading a dedicated team in delivering vital services to those affected by substance use.
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Contact Detail:

Developing Health and Independence Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager – South Gloucestershire

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their approach to service delivery and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.

Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and managing complex client needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Service Manager – South Gloucestershire

Leadership Skills
Team Management
Understanding of Harm Reduction
Knowledge of Recovery Interventions
Performance Management
Risk Management
Client Needs Assessment
Resilience
Flexibility
Solution-Focused Mindset
Communication Skills
Collaboration with Partners
Person-Centred Approach
Clinical Oversight

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in overseeing both clinical and non-clinical staff, and don’t forget to showcase your understanding of harm reduction and recovery-focused approaches.

Craft a Compelling Covering Letter: Your covering letter is your chance to shine! Address the specific questions in the job description and explain how our core values resonate with you. Keep it concise and engaging, and remember to stick to the 500-word limit.

Showcase Your Leadership Skills: In your application, emphasise your leadership experience and ability to manage a high-performing team. Use examples that demonstrate your resilience and solution-focused mindset when dealing with complex client needs.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to send your CV and covering letter to recruitment@dhibath.org.uk before the deadline. We can’t wait to see your application!

How to prepare for a job interview at Developing Health and Independence

Know Your Stuff

Make sure you brush up on your knowledge of harm reduction and recovery-focused interventions. DHI is looking for someone who understands these concepts inside out, so be ready to discuss how you've applied them in your previous roles.

Showcase Your Leadership Skills

As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed both clinical and non-clinical staff in the past. Highlight your ability to drive performance and manage risk effectively.

Align with Their Values

DHI values flexibility, stimulation, self-direction, and zest for life. Think about what these values mean to you and how they relate to your approach in this role. Be ready to share specific instances where you've embodied these values in your work.

Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about the service delivery and integration with clinical partners. This shows your genuine interest in the role and helps you assess if DHI is the right fit for you.

Service Manager – South Gloucestershire
Developing Health and Independence
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