Housing Officer

Housing Officer

Newport +1 Full-Time 28624 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a portfolio of tenancies and support residents in their housing needs.
  • Company: DHI is dedicated to providing quality housing solutions and support services.
  • Benefits: Enjoy up to 31 days paid leave, a 7% pension contribution, and an Employee Assistance Scheme.
  • Why this job: Join a passionate team making a real difference in the community with a supportive culture.
  • Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
  • Other info: This is a permanent, full-time role based in Kingswood.

The predicted salary is between 28624 - 40000 £ per year.

Salary: £28,624 per annum

Hours: 37.5 Full Time

Location: Kingswood

Contract Type: Permanent

Additional Information: DHI offers up to 31 days paid leave (service related) in addition to statutory holidays, a 7% pension contribution and Employee Assistance Scheme.

The Role: DHI are currently recruiting a full-time Housing Officer to join our Home Turf Lettings Team who will be responsible for a portfolio of tenants.

Locations

Newport Wales

Housing Officer employer: Developing Health and Independence (DHI)

DHI is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With generous benefits including up to 31 days of paid leave and a 7% pension contribution, our Kingswood location fosters a collaborative environment where Housing Officers can thrive and make a meaningful impact in the community.
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Contact Detail:

Developing Health and Independence (DHI) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the local housing market and community needs in Kingswood. Understanding the specific challenges and opportunities in the area will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former Housing Officers, especially those who have worked at DHI. They can provide valuable insights into the role and the organisation's culture, which can be beneficial for your application.

✨Tip Number 3

Prepare to discuss your experience with tenant relations and conflict resolution. Highlighting specific examples of how you've successfully managed similar situations will make you stand out as a candidate.

✨Tip Number 4

Research DHI’s values and mission statement. Tailoring your conversation to align with their goals will show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.

We think you need these skills to ace Housing Officer

Knowledge of Housing Legislation
Excellent Communication Skills
Customer Service Skills
Problem-Solving Abilities
Negotiation Skills
Organisational Skills
Attention to Detail
Conflict Resolution Skills
Time Management
Teamwork and Collaboration
Report Writing Skills
Empathy and Understanding
IT Proficiency
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in housing, customer service, or related fields. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the Housing Officer role.

Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the position and the organisation. Mention specific experiences that relate to the job and explain why you are a good fit for DHI's Home Turf Lettings Team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Developing Health and Independence (DHI)

✨Know the Company

Before your interview, take some time to research DHI and their mission. Understanding their values and the specifics of the Home Turf Lettings Team will help you tailor your answers and show genuine interest in the role.

✨Prepare for Scenario Questions

As a Housing Officer, you'll likely face scenario-based questions. Think about past experiences where you've dealt with tenant issues or property management challenges, and be ready to discuss how you handled them effectively.

✨Highlight Relevant Skills

Make sure to emphasise skills that are particularly relevant to the role, such as communication, problem-solving, and organisational abilities. Be prepared to provide examples of how you've used these skills in previous positions.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, the challenges they currently face, or opportunities for professional development within DHI. It shows you're engaged and serious about the position.

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