NEC Housing Trainer in Worcester

NEC Housing Trainer in Worcester

Worcester Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and deliver engaging training for NEC Housing system users.
  • Company: Join a forward-thinking organisation transforming housing systems.
  • Benefits: Flexible working, competitive pay, and opportunities for professional growth.
  • Other info: Be part of a dynamic team during an exciting transformation journey.
  • Why this job: Make a real difference by empowering staff with new technology and processes.
  • Qualifications: Experience in housing systems training and strong communication skills.

The predicted salary is between 40000 - 50000 £ per year.

An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.

Key Responsibilities

  • Design, develop, and deliver comprehensive training programmes for NEC Housing system users
  • Deliver training across key modules, including:
  • Assets
  • Housing Advice
  • Customer Services
  • Support Services
  • Go-Mobile (Assets, Housing Management)
  • NEC Document Management (DM)
  • Create engaging learning materials such as user guides, quick reference tools, and e-learning content
  • Deliver training sessions both face-to-face and virtually to a wide range of stakeholders
  • Support user adoption during system rollout and post go-live phases
  • Collaborate with project teams and subject matter experts to ensure training aligns with business processes
  • Provide floor-walking support and hands-on assistance during implementation phases
  • Gather user feedback and continuously improve training delivery and materials
  • Maintain up-to-date knowledge of NEC Housing functionality and module updates
  • Candidate Profile

    The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.

    Essential Skills & Experience

    • Proven experience delivering systems training within housing, local government, or a similar environment
    • Strong working knowledge of NEC Housing Solution across multiple modules
    • Experience supporting large-scale system implementations or transformation programmes
    • Ability to conduct training needs analysis
    • Excellent communication and presentation skills
    • Ability to engage users with varying levels of digital confidence
    • Experience creating clear, user-friendly training materials

    Desirable Skills & Experience

    • Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
    • Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
    • Experience with mobile workforce solutions (e.g. Go-Mobile)
    • Familiarity with Learning Management Systems (LMS)
    • Knowledge of change management and user adoption methodologies

    NEC Housing Trainer in Worcester employer: develop

    Join a forward-thinking organisation that prioritises employee development and innovation in the housing sector. As an NEC Housing Trainer, you will benefit from a collaborative work culture that values your expertise and offers opportunities for professional growth through comprehensive training programmes and hands-on support during system rollouts. Located in a dynamic environment, this role not only allows you to make a meaningful impact on staff adoption of new technologies but also provides a chance to be part of a transformative journey in housing systems.
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    Contact Detail:

    develop Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land NEC Housing Trainer in Worcester

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

    ✨Tip Number 2

    Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-training session or presentation to demonstrate your expertise during interviews.

    ✨Tip Number 3

    Practice makes perfect! Conduct mock interviews with friends or family, focusing on your experience with housing systems and digital transformation. This will help you articulate your thoughts clearly when it counts.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can give you a better chance of standing out. Let’s get you that dream job!

    We think you need these skills to ace NEC Housing Trainer in Worcester

    NEC Housing System Knowledge
    Training Programme Development
    User Training Delivery
    Communication Skills
    Presentation Skills
    Training Needs Analysis
    User Engagement
    Training Material Creation
    Digital Transformation Experience
    Large-Scale System Implementation Support
    Understanding of Housing Processes
    Mobile Workforce Solutions Knowledge
    Learning Management Systems Familiarity
    Change Management Knowledge

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the NEC Housing Trainer role. Highlight your experience with housing systems and any relevant training you've delivered. We want to see how your skills align with what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and how you can help our team during this exciting transformation. Keep it engaging and personal – we love a good story!

    Showcase Your Training Experience: In your application, be sure to detail your previous training experiences, especially with NEC Housing or similar systems. We’re keen to know how you’ve engaged users and supported them through changes in technology.

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

    How to prepare for a job interview at develop

    ✨Know Your NEC Housing Systems

    Make sure you brush up on your knowledge of the NEC Housing system and its various modules. Familiarise yourself with how these systems work and be ready to discuss your hands-on experience with them during the interview.

    ✨Showcase Your Training Skills

    Prepare to demonstrate your training abilities. Think of examples where you've successfully delivered training sessions, created engaging materials, or supported user adoption. Be ready to explain your approach to making complex information accessible to users with varying levels of digital confidence.

    ✨Engage with Real Scenarios

    Consider potential scenarios you might face in the role, such as delivering training during a go-live phase. Prepare to discuss how you would handle challenges like user resistance or feedback collection, showcasing your problem-solving skills and adaptability.

    ✨Collaborate and Communicate

    Highlight your experience working with project teams and subject matter experts. Be prepared to talk about how you ensure training aligns with business processes and how you gather feedback to continuously improve your training delivery.

    NEC Housing Trainer in Worcester
    develop
    Location: Worcester

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