At a Glance
- Tasks: Design and deliver engaging training for NEC Housing system users.
- Company: Join a forward-thinking organisation transforming housing systems.
- Benefits: Flexible working, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dynamic team during an exciting transformation journey.
- Why this job: Make a real difference by empowering staff with new technology and processes.
- Qualifications: Experience in housing systems training and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.
Key Responsibilities
- Design, develop, and deliver comprehensive training programmes for NEC Housing system users
- Deliver training across key modules, including: Assets, Housing Advice, Customer Services, Support Services, Go-Mobile (Assets, Housing Management), NEC Document Management (DM)
- Create engaging learning materials such as user guides, quick reference tools, and e-learning content
- Deliver training sessions both face-to-face and virtually to a wide range of stakeholders
- Support user adoption during system rollout and post go-live phases
- Collaborate with project teams and subject matter experts to ensure training aligns with business processes
- Provide floor-walking support and hands-on assistance during implementation phases
- Gather user feedback and continuously improve training delivery and materials
- Maintain up-to-date knowledge of NEC Housing functionality and module updates
Candidate Profile
The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.
Essential Skills & Experience
- Proven experience delivering systems training within housing, local government, or a similar environment
- Strong working knowledge of NEC Housing Solution across multiple modules
- Experience supporting large-scale system implementations or transformation programmes
- Ability to conduct training needs analysis
- Excellent communication and presentation skills
- Ability to engage users with varying levels of digital confidence
- Experience creating clear, user-friendly training materials
Desirable Skills & Experience
- Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
- Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
- Experience with mobile workforce solutions (e.g. Go-Mobile)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of change management and user adoption methodologies
NEC Housing System Trainer in Uxbridge employer: develop
Join a forward-thinking organisation that prioritises employee development and innovation in the heart of the community. As a Housing Systems Trainer, you will benefit from a collaborative work culture that values your expertise and offers opportunities for professional growth through comprehensive training programmes and hands-on support during system rollouts. With a focus on meaningful transformation, this role not only enhances your skills but also contributes to the successful adoption of new technologies that improve housing services for all.
StudySmarter Expert Advice🤫
We think this is how you could land NEC Housing System Trainer in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-training session or presentation to demonstrate your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on how you would deliver training and support user adoption. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace NEC Housing System Trainer in Uxbridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with NEC Housing systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Training Skills:Since this role is all about delivering training, include examples of your past training experiences. We love seeing how you’ve engaged users and made complex topics easy to understand, so share those success stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through. Remember, we’re looking for effective communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at develop
✨Know Your NEC Housing System Inside Out
Before the interview, make sure you brush up on your knowledge of the NEC Housing system. Familiarise yourself with its key modules like Assets and Housing Advice. Being able to discuss specific functionalities and how they can benefit users will show your expertise and enthusiasm for the role.
✨Prepare Engaging Training Scenarios
Think about how you would deliver training sessions for different user groups. Prepare a few engaging scenarios or examples that demonstrate your ability to adapt your training style to suit varying levels of digital confidence. This will highlight your versatility as a trainer.
✨Showcase Your Communication Skills
During the interview, focus on your communication and presentation skills. Be ready to share examples of how you've successfully engaged users in the past. Clear communication is key in training, so let your personality shine through while discussing your experiences.
✨Emphasise Continuous Improvement
Discuss your approach to gathering user feedback and how you use it to improve training materials and delivery. Highlight any past experiences where you've adapted your training based on user input, showing that you're committed to ongoing development and user adoption.
