Technical Account Manager
Technical Account Manager

Technical Account Manager

Colchester Full-Time 48000 - 68000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer lifecycle for enterprise mobility solutions and drive growth in key accounts.
  • Company: Join a leading provider of MDM/EMM solutions, making an impact in the tech industry.
  • Benefits: Enjoy 25 days' leave, flexible benefits, and private medical insurance.
  • Why this job: Perfect for tech-savvy individuals who thrive in dynamic environments and want to make a difference.
  • Qualifications: 5-10 years in technical account management with strong MDM/EMM knowledge required.
  • Other info: Hybrid role with travel opportunities across the UK.

The predicted salary is between 48000 - 68000 £ per year.

Technical Account Manager (Sales-Oriented) – EMM & MDM Solutions – Surrey – £60,000-£85,000 base (75%) + 25% commission OTE up to £118,000

A hybrid technical and commercial role managing the full customer lifecycle for enterprise mobility and MDM/EMM solutions. You\’ll lead technical delivery while driving growth across key public sector and enterprise accounts. Ideal for someone confident in both pre-sales and post-sales environments.

What You\’ll Do

  • Deliver technical deployments for MDM platforms (Samsung Knox, SOTI, Workspace ONE)
  • Act as technical lead for enterprise/public sector accounts
  • Drive upsell, renewals, and account expansion
  • Support RFPs and manage opportunity pipeline
  • Work closely with sales on account planning

What We\’re Looking For

  • 5-10 years\’ experience in TAM, pre-sales or solution engineering
  • Strong knowledge of MDM/EMM solutions (esp. on-premise)
  • Track record in commercial growth and renewals
  • Confident communicator with technical and sales credibility
  • Willing to travel (up to 70%, mainly UK)
  • Experience with public sector bids (NHS, Home Office, G-Cloud)
  • Certifications in MDM platforms (Knox, SOTI, Intune, etc.)

Benefits:

  • 25 days\’ annual leave
  • Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
  • Permanent Health Insurance
  • Group Life Assurance
  • Flexible Benefits allowance of £660 per annum – dental insurance, healthcare cash plan, holiday buy/sell, gymflex, travel insurance
  • Private Medical Insurance

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Technical Account Manager employer: Develop

As a Technical Account Manager at our Surrey location, you will thrive in a dynamic work culture that prioritises both professional growth and employee well-being. With competitive benefits including a generous pension scheme, private medical insurance, and a flexible benefits allowance, we empower our team to achieve their best while enjoying a healthy work-life balance. Join us to be part of a forward-thinking company that values innovation and collaboration in the fast-paced world of enterprise mobility solutions.
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Contact Detail:

Develop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager

✨Tip Number 1

Familiarise yourself with the specific MDM/EMM solutions mentioned in the job description, such as Samsung Knox and SOTI. Having hands-on experience or certifications in these platforms will not only boost your confidence but also demonstrate your technical expertise during interviews.

✨Tip Number 2

Network with professionals in the field of Technical Account Management, especially those who work with public sector clients. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.

✨Tip Number 3

Prepare to discuss your previous successes in driving commercial growth and renewals. Be ready to share specific examples that highlight your ability to manage customer relationships and expand accounts, as this is a key aspect of the role.

✨Tip Number 4

Research the public sector bids relevant to the role, such as those involving the NHS or Home Office. Understanding the nuances of these sectors will help you articulate how your skills align with the needs of potential clients during interviews.

We think you need these skills to ace Technical Account Manager

Technical Deployment Skills
Knowledge of MDM/EMM Solutions
Pre-Sales and Post-Sales Experience
Account Management
Commercial Growth Strategies
Strong Communication Skills
Technical Credibility
Experience with Public Sector Bids
RFP Management
Opportunity Pipeline Management
Certifications in MDM Platforms (e.g., Samsung Knox, SOTI, Intune)
Sales Collaboration
Customer Lifecycle Management
Willingness to Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Technical Account Management, pre-sales, and solution engineering. Emphasise your knowledge of MDM/EMM solutions and any certifications you hold.

Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence in both technical and sales environments. Mention specific examples of how you've driven commercial growth and managed customer relationships in the past.

Highlight Relevant Experience: In your application, focus on your 5-10 years of experience in similar roles. Discuss your familiarity with public sector bids and any successful projects you've led, particularly those involving MDM platforms.

Showcase Communication Skills: Since the role requires strong communication skills, provide examples of how you've effectively communicated technical information to non-technical stakeholders. This will demonstrate your ability to bridge the gap between technical delivery and sales.

How to prepare for a job interview at Develop

✨Showcase Your Technical Knowledge

Make sure to brush up on your knowledge of MDM/EMM solutions, especially the platforms mentioned in the job description like Samsung Knox and SOTI. Be prepared to discuss your experience with these technologies and how you've successfully implemented them in past roles.

✨Demonstrate Sales Acumen

Since this role is sales-oriented, highlight your track record in driving commercial growth and renewals. Prepare examples of how you've upsold or expanded accounts in previous positions, as this will show your ability to contribute to the company's bottom line.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in both pre-sales and post-sales environments. Think of specific situations where you had to lead a technical deployment or manage a challenging customer relationship, and be ready to explain your approach and the outcomes.

✨Communicate Confidently

As a Technical Account Manager, you'll need to communicate effectively with both technical and non-technical stakeholders. Practice articulating complex technical concepts in simple terms, and ensure you convey confidence in your abilities throughout the interview.

Technical Account Manager
Develop

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