At a Glance
- Tasks: Lead the delivery of a critical SaaS platform, managing upgrades and stakeholder relationships.
- Company: Leading travel and loyalty organisation with a focus on technology and innovation.
- Benefits: Competitive daily rate, hybrid work model, and potential for contract extension.
- Other info: Opportunity to work with senior leaders and influence significant platform improvements.
- Why this job: Own a high-impact platform and drive transformation in a dynamic tech environment.
- Qualifications: Experience in delivering large-scale SaaS platforms and strong stakeholder management skills.
I'm currently supporting a leading travel and loyalty organisation on the search for an experienced Platform Delivery Lead to take ownership of a business-critical SaaS platform that supports millions of customer transactions and interactions.
This is an excellent opportunity for someone who enjoys operating at the intersection of technology, delivery and stakeholder management, working closely with senior business leaders, engineering teams and third-party technology partners.
The Opportunity
You'll be responsible for ensuring the successful delivery, operation and ongoing evolution of a critical customer platform, balancing business demand with platform stability, governance and long-term sustainability. This role sits at the heart of a complex technology ecosystem and will play a key role in driving delivery across multiple product and business teams.
What You'll Be Doing
- Owning end-to-end delivery across a critical enterprise SaaS platform
- Managing platform enhancements, upgrades and change initiatives
- Acting as the bridge between business stakeholders, product teams and engineering teams
- Managing relationships with third-party platform providers and delivery partners
- Driving release planning, governance and delivery activities
- Leading platform upgrades, migrations and transformation projects
- Managing risks, dependencies and competing priorities
- Ensuring platform reliability, resilience and operational excellence
What We're Looking For
- Proven experience delivering and operating large-scale SaaS or enterprise platforms
- Strong stakeholder management experience across business and technology functions
- Experience managing third-party vendors and technology partners
- Strong understanding of APIs, integrations and platform ecosystems
- Experience leading platform upgrades, migrations or transformation programmes
- Ability to balance delivery objectives with operational stability and governance requirements
Highly Desirable
- Loyalty, rewards or membership platform experience
- Travel, airline or fintech sector experience
- Customer engagement platform experience
- Experience operating within product-led organisations
- API-driven platform delivery experience
- Experience working with customer data, transactional or rules-based systems
Why Consider It?
- Opportunity to own a highly visible, business-critical platform
- Work within a complex and modern technology environment
- Significant exposure to senior stakeholders across the organisation
- Large-scale transformation and platform improvement initiatives underway
- High-impact role with genuine ownership and influence
- Strong potential for contract extension
Ideal Backgrounds
- Loyalty Platforms
- Rewards Programmes
- Travel Technology
- Fintech
- Enterprise SaaS
- Customer Engagement Platforms
- Digital Platform Delivery
If you're an experienced Platform Delivery Lead, Technical Delivery Manager or Senior Delivery Manager with strong SaaS platform experience and enjoy working across complex stakeholder environments, I'd be keen to speak with you.
Platform Delivery Lead in Slough employer: develop
Join a leading travel and loyalty organisation that values innovation and collaboration, offering a dynamic work culture in the heart of London. As a Platform Delivery Lead, you'll have the opportunity to drive significant platform enhancements while working closely with senior stakeholders and technology partners, ensuring your contributions are impactful and recognised. With a focus on employee growth and a commitment to operational excellence, this role provides a unique chance to shape the future of customer engagement in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Delivery Lead in Slough
✨Get Involved in Industry Events
Dive into conferences, seminars, and networking events focused on technology transfer and commercialization. It's a great way to connect with key players in the field and discover temporary roles that may not be advertised widely.
✨Join Relevant Online Communities
Look for forums and online groups dedicated to technology transfer, like LinkedIn groups or platforms like ResearchGate. Engaging in discussions can get you noticed and might lead to temporary opportunities at companies like develop.
✨Leverage Your University Connections
If you’re in or near an academic institution, tap into their career services or alumni networks. They often have insider info about temporary roles or projects in technology transfer that you can jump into.
✨Apply Directly Through Company Websites
Many companies prefer direct applications over job boards. Keep an eye on develop's career page for temporary roles and apply as soon as you see something that fits. It shows initiative and boosts your chances!
We think you need these skills to ace Platform Delivery Lead in Slough
Some tips for your application 🫡
Show Your Tech Transfer Know-How:When applying for a role in technology transfer commercialization, make sure to highlight any relevant experience or knowledge you have in translating research into marketable products. Reference past projects or coursework that demonstrates your understanding of technology assessment and commercialisation strategies to really stand out.
Flex Your Temporary Skills:Since this is a temporary role, it’s crucial to convey your ability to hit the ground running. Emphasise any previous short-term contracts or freelance work where you’ve quickly adapted to new environments and delivered results. This shows that you’re not just ready to work, but you can do so effectively in a limited time frame.
Tailor Your Documents for Impact:Make sure your CV and cover letter are closely aligned not just with the role, but also with develop’s values and goals. Use specifics from the job description to frame your experience, and don't forget to mention relevant certifications or training in technology commercialization – it will help bolster your application.
Show Your Collaborative Side:Technology transfer is all about working with different stakeholders. Highlight your teamwork skills in your written application. Share stories or examples where you've successfully collaborated with researchers, industry partners, or even within your own team, as this will illustrate your fit for the role.
How to prepare for a job interview at develop
✨Showcase Your Understanding of Tech Transfer
When you're interviewing for a gig in technology transfer commercialisation, make sure you can speak the language of both technology and business. Brush up on specific methodologies and case studies that illustrate how you can effectively bridge these two worlds. Being able to discuss real examples where technology was successfully commercialised will set you apart.
✨Be Ready for Technical Questions
Expect to encounter some technical questions related to intellectual property, market assessment, and licensing strategies. We should prepare to explain how we would approach assessing a technology's commercial viability. This showcases not just our knowledge, but our analytical skills and critical thinking, which are key in this field.
✨Highlight Your Adaptability for Temporary Work
Given that this is a temporary role, be prepared to discuss how quickly you can get up to speed with a new project, team, or environment. Potential employers at develop will want to see that you can hit the ground running and contribute effectively right away, so sharing past experiences in similar situations can help.
✨Bring Your Portfolio of Successes
Since this role revolves around commercialisation achievements, consider bringing a portfolio or a presentation that highlights your past successes in tech transfer or similar projects. This not only reinforces your qualifications but also offers a tangible representation of your contributions, making a lasting impression on the team at develop.
