At a Glance
- Tasks: Lead the strategy for Commerce & Checkout, enhancing customer experiences across all channels.
- Company: Dynamic retail company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on emerging technologies like AI.
- Why this job: Shape the future of shopping and make a real impact on customer journeys.
- Qualifications: Proven experience in product management within retail or eCommerce environments.
The predicted salary is between 86000 - 86000 £ per year.
We are looking for a Senior Product Manager to join on an initial 12-month FTC to cover maternity leave. This role will own the Commerce & Checkout product domain, shaping the strategy and roadmap across eCommerce, in-store technology, checkout and fulfilment experiences. Working closely with senior stakeholders across the customer organisation, you will play a key role in driving a more customer‑led approach and improving purchasing journeys across digital, physical and hybrid channels.
Key Responsibilities:
- Define and execute the Commerce & Checkout product strategy and roadmap
- Drive improvements across eCommerce, checkout, fulfilment and in‑store experiences
- Deliver customer‑focused product initiatives across multiple purchasing channels
- Engage and influence senior stakeholders across the business
- Identify opportunities to improve customer experience, retention and commercial performance
- Explore and implement emerging technologies, including AI and automation where appropriate
- Lead and support two direct reports
Requirements:
- Proven experience as a Senior Product Manager within commerce, retail or customer‑facing environments
- Strong strategic product management and roadmap ownership experience
- Experience across eCommerce, checkout, fulfilment and omnichannel customer journeys
- Ability to operate strategically and align product initiatives with business objectives
- Retail, fashion or consumer‑focused industry experience
- Experience with AI, chatbots or customer automation technologies
- Exposure to customer experience, loyalty or retention initiatives
Senior Product Manager employer: develop
Join a dynamic and innovative team as a Senior Product Manager in London, where you will have the opportunity to shape the future of commerce and checkout experiences. Our company fosters a collaborative work culture that prioritises employee growth, offering extensive training and development opportunities, alongside competitive benefits. With a focus on customer-led strategies and cutting-edge technologies, this role not only promises meaningful work but also the chance to make a significant impact in a thriving retail environment.
