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- Tasks: Design and develop innovative voice solutions using Amazon Connect.
- Company: Join a forward-thinking business enhancing AWS contact centre capabilities.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and technical excellence.
- Why this job: Shape the future of voice technology while leading impactful projects.
- Qualifications: Experience in Amazon Connect and IVR development, with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
I’m working with a business who are building out their AWS contact centre capability and are looking for an experienced Amazon Connect Developer to take ownership of designing and developing voice solutions. This is a hands-on role with a strong element of thought leadership, where you’ll be shaping how Amazon Connect is used across the business, while also getting into the detail of building and delivering voice flows.
Responsibilities
- Design and build IVR and voice flows within Amazon Connect
- Take ownership of the AWS contact centre platform, driving best practice and improvements
- Act as a technical lead, providing guidance on architecture and solution design
- Gather and translate business requirements into scalable technical solutions
- Work closely with internal teams and nearshore partners to deliver solutions
- Support and influence vendor/partner engagement, including capability discussions
- Contribute to the overall Amazon Connect strategy and roadmap
- Ensure solutions are robust, scalable, and aligned with AWS best practices
What they’re looking for
- Proven experience building and delivering solutions in Amazon Connect
- Strong hands-on experience with IVR / voice flow development
- Experience working within AWS environments (Lambda, Lex, etc. beneficial)
- Ability to operate as both a developer and technical lead
- Experience gathering requirements and translating into technical delivery
- Comfortable working in a client-facing / stakeholder environment
- Someone who can bring ideas, structure, and leadership, not just delivery
Amazon Connect Develop in Nottingham employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon Connect Develop in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the AWS and Amazon Connect communities. Attend meetups, webinars, or online forums where you can showcase your skills and learn from others. Remember, it’s all about who you know!
✨Tip Number 2
Show off your expertise! Create a portfolio that highlights your previous projects with Amazon Connect. Include case studies or examples of voice flows you've designed. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Brush up on common questions related to Amazon Connect and AWS environments. Be ready to discuss your thought leadership and how you've driven best practices in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Amazon Connect Develop in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Amazon Connect and IVR development. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing passion and personality, so let us know what excites you about working with AWS and Amazon Connect.
Showcase Your Technical Skills: In your application, be sure to mention any hands-on experience you have with AWS services like Lambda and Lex. We’re looking for someone who can not only lead but also get into the nitty-gritty of development, so highlight those skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at develop
✨Know Your Amazon Connect Inside Out
Make sure you brush up on your knowledge of Amazon Connect, especially IVR and voice flow development. Be ready to discuss specific projects you've worked on and how you approached designing and building solutions. This will show that you’re not just familiar with the platform but can also take ownership of it.
✨Showcase Your Technical Leadership Skills
Since this role involves acting as a technical lead, prepare examples of how you've guided teams in architecture and solution design. Think about times when you influenced best practices or drove improvements in previous projects. This will demonstrate your ability to lead and inspire others.
✨Translate Business Needs into Tech Solutions
Be ready to discuss how you gather business requirements and translate them into scalable technical solutions. Prepare a couple of scenarios where you successfully bridged the gap between technical and non-technical stakeholders. This will highlight your communication skills and understanding of client needs.
✨Engage with Real-World Scenarios
During the interview, expect to engage in discussions about vendor and partner engagement. Think of examples where you’ve supported capability discussions or collaborated with internal teams. This will show that you’re comfortable in a client-facing environment and can contribute to the overall strategy.