develop seeks an experienced Zendesk Implementation Manager to lead rollout across the organisation. You’ll own the project from discovery through configuration, data migration, testing, go-live and adoption, working with ops, tech and customer-facing teams to embed Zendesk.
You’ll drive hands-on Zendesk configuration, build workflows, SLAs and reports, and coordinate integrations and training to ensure successful adoption post-launch.
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Zendesk Implementation Lead: Discovery to Go-Live in Newcastle upon Tyne employer: develop
As a Central Government Sector Leader at our client, you will join an innovative AI-native consultancy that prioritises employee growth and offers a dynamic work culture. With a competitive salary and substantial bonus potential, you will have the opportunity to shape the future of public sector consulting while enjoying a flexible work environment in Farringdon, fostering collaboration and creativity among talented professionals dedicated to making a meaningful impact.
