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- Tasks: Design and deliver engaging training programmes for NEC Housing system users.
- Company: Join a forward-thinking organisation transforming housing systems.
- Benefits: Flexible contract, opportunity to shape user adoption, and enhance your training skills.
- Other info: Be part of a dynamic project team with a focus on digital transformation.
- Why this job: Make a real difference by empowering staff with new technology and processes.
- Qualifications: Experience in housing systems training and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.
Key Responsibilities
- Design, develop, and deliver comprehensive training programmes for NEC Housing system users
- Deliver training across key modules, including: Assets, Housing Advice, Customer Services, Support Services, Go-Mobile (Assets, Housing Management), NEC Document Management (DM)
- Create engaging learning materials such as user guides, quick reference tools, and e-learning content
- Deliver training sessions both face-to-face and virtually to a wide range of stakeholders
- Support user adoption during system rollout and post go-live phases
- Collaborate with project teams and subject matter experts to ensure training aligns with business processes
- Provide floor-walking support and hands-on assistance during implementation phases
- Gather user feedback and continuously improve training delivery and materials
- Maintain up-to-date knowledge of NEC Housing functionality and module updates
Candidate Profile
The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.
Essential Skills & Experience
- Proven experience delivering systems training within housing, local government, or a similar environment
- Strong working knowledge of NEC Housing Solution across multiple modules
- Experience supporting large-scale system implementations or transformation programmes
- Ability to conduct training needs analysis
- Excellent communication and presentation skills
- Ability to engage users with varying levels of digital confidence
- Experience creating clear, user-friendly training materials
Desirable Skills & Experience
- Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
- Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
- Experience with mobile workforce solutions (e.g. Go-Mobile)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of change management and user adoption methodologies
NEC Housing Trainer employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEC Housing Trainer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-training session to demonstrate your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on how you can engage users and support their adoption of new systems. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, so make sure you take advantage of everything we offer to boost your chances.
We think you need these skills to ace NEC Housing Trainer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with NEC Housing systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Training Skills: Since this role is all about delivering engaging training, include examples of how you've successfully trained others in the past. We love seeing creativity in training materials, so if you’ve created user guides or e-learning content, let us know!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at develop
✨Know Your NEC Housing Systems
Make sure you brush up on your knowledge of the NEC Housing system and its various modules. Familiarise yourself with how each module works, especially those mentioned in the job description like Assets and Housing Advice. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Prepare Engaging Training Scenarios
Think about how you would design and deliver training sessions for different stakeholders. Prepare a few examples of engaging training materials or methods you've used in the past. This will demonstrate your ability to create user-friendly content and adapt your approach based on the audience's digital confidence.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare a brief presentation or explanation of a complex topic related to housing systems. This will give you a chance to showcase your presentation skills during the interview.
✨Emphasise Continuous Improvement
Be ready to discuss how you gather feedback and improve training delivery. Share specific examples of how you've adapted your training based on user feedback in the past. This shows that you're committed to ensuring users are fully equipped and that you value their input in the learning process.