At a Glance
- Tasks: Design and deliver engaging training for NEC Housing systems to empower local government staff.
- Company: Join a major Housing Systems Transformation Programme with a focus on impactful change.
- Benefits: Flexible remote work, competitive pay, and the chance to shape training delivery.
- Other info: Opportunity to work in a dynamic environment with significant impact on user adoption.
- Why this job: Make a real difference in frontline housing operations during a critical transformation phase.
- Qualifications: Experience in systems training and strong communication skills are essential.
We're looking for a confident, engaging trainer to join a major Housing Systems Transformation Programme and play a pivotal role in two high-profile system go-lives for local government authority. This is an exciting contract opportunity (outside IR35) for someone who thrives in large-scale implementation environments and knows how to bring users on the journey.
What you'll be doing
- Design, develop, and deliver training across multiple NEC Housing modules including Assets, Housing Advice, Customer Services, Support Services, Go-Mobile, and NEC Document Management.
- Build user guides and e-learning content.
- Run face-to-face and virtual sessions, ensuring staff are confident and ready for go-live.
- Provide floor-walking support during implementation.
- Work closely with project teams and subject matter experts.
- Continuously refine your approach based on user feedback.
What we're looking for
- Proven experience delivering systems training in housing, local government, or a similar environment.
- Strong working knowledge of the NEC Housing Solution across multiple modules.
- Experience supporting large-scale system implementations or transformation programmes.
- Ability to conduct training needs analysis.
- Excellent communication skills and the ability to engage users of all digital confidence levels.
- Experience creating clear, accessible training materials.
Desirable
- Knowledge of end-to-end housing processes (asset management, housing advice, tenant support).
- Experience with mobile workforce solutions such as Go-Mobile.
- Familiarity with Learning Management Systems (LMS).
- Understanding of change management and user adoption methodologies.
Why this role?
This is a chance to make a real difference in how frontline housing staff work day-to-day. You'll be embedded in a transformation programme at a critical delivery phase, with the autonomy to shape how training is designed and delivered across the organisation.
Interested? Apply now or get in touch to find out more.
NEC Housing Systems Specialist employer: develop
Join a forward-thinking organisation that prioritises employee development and fosters a collaborative work culture. As an NEC Housing Systems Specialist, you'll have the opportunity to make a significant impact on local government housing services while enjoying flexible remote working arrangements and competitive contract rates. With a focus on continuous improvement and user engagement, this role offers a unique chance to grow your skills in a dynamic environment dedicated to transforming housing systems.
StudySmarter Expert Advice🤫
We think this is how you could land NEC Housing Systems Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local government. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials and past projects. This will give potential employers a taste of what you can bring to the table, especially for those high-profile system go-lives.
✨Tip Number 3
Be proactive! Don’t just wait for job alerts. Regularly check our website for new opportunities and apply directly. The more you put yourself out there, the better your chances!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of NEC Housing Solutions. Be ready to discuss how you’ve successfully engaged users in previous roles, as this will show you’re the right fit for the transformation programme.
We think you need these skills to ace NEC Housing Systems Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with NEC Housing systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves engaging with users of all digital confidence levels, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d communicate in training sessions.
Highlight Your Training Experience:We’re looking for someone with proven experience in delivering systems training. Be sure to include specific examples of past training programmes you've developed or delivered, especially in housing or local government settings.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at develop
✨Know Your NEC Housing Modules
Make sure you brush up on the specific NEC Housing modules mentioned in the job description. Familiarise yourself with Assets, Housing Advice, Customer Services, Support Services, Go-Mobile, and Document Management. Being able to discuss these confidently will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Training Experience
Prepare examples of your previous training experiences, especially in housing or local government settings. Be ready to discuss how you've engaged users of varying digital confidence levels and how you tailored your training materials to meet their needs. This will demonstrate your ability to adapt and connect with different audiences.
✨Highlight Your Implementation Skills
Since this role involves supporting large-scale system implementations, be sure to talk about any relevant experience you have. Discuss how you've contributed to successful go-lives in the past and how you handled challenges during the implementation process. This will show that you can thrive in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the transformation programme and the team's approach to training and user adoption. This not only shows your genuine interest in the role but also gives you a chance to assess if the company culture aligns with your values. Plus, it keeps the conversation engaging!
