NEC Housing Trainer in Luton

NEC Housing Trainer in Luton

Luton Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and deliver engaging training for NEC Housing system users.
  • Company: Join a forward-thinking organisation transforming housing systems.
  • Benefits: Flexible contract, opportunity to shape user experience, and professional growth.
  • Other info: Collaborative environment with opportunities for continuous improvement and feedback.
  • Why this job: Make a real impact by empowering staff with new technology and processes.
  • Qualifications: Experience in housing systems training and strong communication skills.

The predicted salary is between 40000 - 50000 £ per year.

An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.

Key Responsibilities

  • Design, develop, and deliver comprehensive training programmes for NEC Housing system users
  • Deliver training across key modules, including:
  • Assets
  • Housing Advice
  • Customer Services
  • Support Services
  • Go-Mobile (Assets, Housing Management)
  • NEC Document Management (DM)
  • Create engaging learning materials such as user guides, quick reference tools, and e-learning content
  • Deliver training sessions both face-to-face and virtually to a wide range of stakeholders
  • Support user adoption during system rollout and post go-live phases
  • Collaborate with project teams and subject matter experts to ensure training aligns with business processes
  • Provide floor-walking support and hands-on assistance during implementation phases
  • Gather user feedback and continuously improve training delivery and materials
  • Maintain up-to-date knowledge of NEC Housing functionality and module updates
  • Candidate Profile

    The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.

    Essential Skills & Experience

    • Proven experience delivering systems training within housing, local government, or a similar environment
    • Strong working knowledge of NEC Housing Solution across multiple modules
    • Experience supporting large-scale system implementations or transformation programmes
    • Ability to conduct training needs analysis
    • Excellent communication and presentation skills
    • Ability to engage users with varying levels of digital confidence
    • Experience creating clear, user-friendly training materials

    Desirable Skills & Experience

    • Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
    • Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
    • Experience with mobile workforce solutions (e.g. Go-Mobile)
    • Familiarity with Learning Management Systems (LMS)
    • Knowledge of change management and user adoption methodologies

    NEC Housing Trainer in Luton employer: develop

    Join a forward-thinking organisation that prioritises employee development and innovation in the housing sector. As an NEC Housing Trainer, you will benefit from a collaborative work culture that values your expertise and offers opportunities for professional growth through comprehensive training programmes and hands-on support during system rollouts. Located in a dynamic environment, this role not only allows you to make a meaningful impact on staff adoption of new technologies but also provides a chance to be part of a transformative journey in housing systems.
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    Contact Detail:

    develop Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land NEC Housing Trainer in Luton

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

    ✨Tip Number 2

    Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-presentation or demo to highlight your expertise during interviews.

    ✨Tip Number 3

    Practice makes perfect! Set up mock interviews with friends or colleagues to refine your responses and boost your confidence. Focus on how you can help organisations with their housing systems transformation.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can give you a better chance of standing out. Plus, it shows you’re keen on joining our team!

    We think you need these skills to ace NEC Housing Trainer in Luton

    NEC Housing System Knowledge
    Training Programme Development
    User Training Delivery
    Communication Skills
    Presentation Skills
    Training Needs Analysis
    User Engagement
    Training Material Creation
    Digital Transformation Experience
    Large-Scale System Implementation Support
    Understanding of Housing Processes
    Mobile Workforce Solutions Knowledge
    Learning Management Systems Familiarity
    Change Management Methodologies

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with NEC Housing systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

    Show Off Your Training Skills: Since this role is all about delivering training, include examples of your past training experiences. We love seeing how you’ve engaged users and made complex topics easy to understand, so share those success stories!

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for training shines through in every sentence.

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

    How to prepare for a job interview at develop

    ✨Know Your NEC Housing Systems

    Make sure you brush up on your knowledge of the NEC Housing system and its various modules. Familiarise yourself with how these systems work and be ready to discuss your hands-on experience with them during the interview.

    ✨Showcase Your Training Skills

    Prepare to demonstrate your training abilities. Think of examples where you've successfully delivered training sessions, created engaging materials, or supported user adoption. Be ready to explain your approach to making complex information accessible to users with varying levels of digital confidence.

    ✨Engage with Real Scenarios

    Consider potential scenarios you might face in the role, such as delivering training to a diverse group of stakeholders. Prepare to discuss how you would handle these situations, including any strategies you’d use to gather feedback and improve your training delivery.

    ✨Collaborate and Communicate

    Highlight your ability to work with project teams and subject matter experts. Be prepared to talk about how you’ve collaborated in the past to ensure training aligns with business processes, and how you maintain up-to-date knowledge of system functionalities.

    NEC Housing Trainer in Luton
    develop
    Location: Luton

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