At a Glance
- Tasks: Own and optimise Salesforce for sales, finance, and customer engagement.
- Company: Dynamic company in London with a focus on innovation and transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user support and process improvement.
- Why this job: Be at the forefront of Salesforce transformation and make a real impact.
- Qualifications: Strong Salesforce Admin experience and knowledge of Sales Cloud and integrations.
The predicted salary is between 47181 - 65000 £ per year.
Senior Salesforce Administrator - Hybrid London - Full time perm
We are looking for an experienced Senior Salesforce Administrator to take ownership of a business-critical Salesforce environment following a major transformation programme.
The business has recently migrated the majority of its ERP processes into Salesforce, making the platform central to day-to-day operations across sales, revenue operations, customer engagement, finance and wider business processes.
As a result, this role requires someone who can not only maintain and optimise the platform technically, but also understand the wider ecosystem, identify risks, improve processes and support users across the business.
Key Responsibilities
- Own the day-to-day administration, maintenance and optimisation of Salesforce, primarily across Sales Cloud, Service Cloud and CPQ / Revenue Cloud.
- Review and understand the current Salesforce ecosystem, including existing workflows, triggers, integrations and user processes.
- Maintain and enhance Salesforce configuration, including permissions, profiles, roles, security settings, validation rules, flows, screen workflows and automation.
- Support and maintain key integrations, including middleware, document management, e-signature, backup and finance-related systems.
- Work with Apex triggers and HTTP trigger logic where required, particularly in relation to integrations and downstream system dependencies.
- Partner with sales, revenue operations, infrastructure, product and leadership stakeholders to gather requirements and translate them into scalable Salesforce solutions.
- Support users across the business by improving adoption, educating teams on Salesforce capability and championing best practice.
- Maintain platform stability while delivering improvements, ensuring changes are carefully assessed for knock-on impact across the wider ecosystem.
- Key Skills & Experience
- Strong experience as a Salesforce Administrator in a complex business environment.
- Strong hands-on experience across Sales Cloud, with wider exposure to Service Cloud and CPQ / Revenue Cloud highly beneficial.
- Experience building and maintaining Salesforce Flows, screen flows / screen workflows and broader automation.
- Good understanding of Apex triggers, HTTP triggers, integrations and downstream system impact.
- Strong Salesforce security knowledge, including SSO user setup, permissions, profiles, roles and the Salesforce security model.
- Experience supporting third-party integrations within Salesforce.
- Good understanding of data protection, data backup tools and data quality best practice.
- Ability to audit existing processes, identify risks and recommend practical improvements.
- Strong stakeholder management skills, with the ability to work confidently with technical and non-technical users.
- Experience gathering requirements, challenging where appropriate and translating business needs into scalable Salesforce solutions.
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Senior Salesforce Administrator in London employer: develop
Join a dynamic consultancy that prioritises employee growth and fosters a collaborative work culture in the heart of London. With a focus on health sector transformation, we offer competitive salaries, hybrid working options, and opportunities to lead impactful projects while mentoring the next generation of consultants. Our commitment to professional development ensures that you will thrive in an environment that values innovation and strategic thinking.
