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- Tasks: Drive internal communications and support digital tool adoption across the business.
- Company: Join a leading FMCG and eCommerce client with a dynamic work culture.
- Benefits: Flexible short-term contract with potential for extension and immediate start.
- Other info: Great opportunity for growth and collaboration with multiple stakeholders.
- Why this job: Make a real impact by enhancing digital engagement and communication within the company.
- Qualifications: Experience in internal communications and digital adoption, preferably in FMCG or eCommerce.
The predicted salary is between 30000 - 40000 £ per year.
Digital Communications & Change Support Specialist (Initial Short Term Contract - 3 days per week)
Contract initially running to the end of June (with strong likelihood of extension). Immediate start preferred.
We’re partnering with a leading client in the FMCG and eCommerce space to find a Digital Communications & Change Support Specialist to support the adoption and engagement of key internal digital platforms. This is a hands-on delivery role focused on improving awareness, usage, and engagement of existing tools and content platforms through strong internal communications and change support.
The Role
- You’ll sit closely with Product Owners across multiple digital platforms, helping to ensure tools are properly communicated, understood, and adopted across the business.
Internal Communications & Engagement
- Build and manage a structured communications calendar across multiple platforms and stakeholders.
- Create and deliver engaging internal communications to drive awareness and adoption.
- Support Product Owners in promoting tools such as SharePoint-based ops portals, digital asset/content libraries, and virtual content tools.
- Produce newsletters, updates, “wins” communications, and ongoing engagement content.
- Manage operational comms including email reminders, nudges, and updates.
- Help increase visibility and usage of under-utilised platforms.
Change & Onboarding Support
- Support the onboarding for a pilot group.
- Coordinate training sessions, scheduling, and user engagement activity.
- Assist with presentation decks, onboarding materials, and documentation.
- Support ticket/query management during onboarding.
- Ensure users are confident and supported in adopting new tools.
About You
- Strong background in internal communications, digital adoption, or transformation support.
- Experience in FMCG and/or eCommerce environments highly desirable.
- Comfortable building structured comms plans and calendars.
- Strong content creation skills (emails, newsletters, presentations, internal updates).
- Experience supporting onboarding or training (change management exposure also desirable).
- Highly organised, delivery-focused, and confident working across multiple stakeholders.
About the Contract
- Initial contract running until end of June.
- Strong likelihood of extension depending on project needs.
- Ideally looking for someone immediately available or on short notice.
Change Communications Manager in London employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Communications Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG and eCommerce sectors. Let them know you're on the lookout for opportunities like the Change Communications Manager role. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Get your digital presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in internal communications and digital adoption. Share relevant content and engage with posts related to change management to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to internal communications and change support. Think about how you've successfully driven engagement in the past and be ready to share those stories. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting roles that could be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let's get you that job!
We think you need these skills to ace Change Communications Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in internal communications and digital adoption. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Content Creation Skills: Since this role involves creating engaging internal communications, include examples of newsletters, presentations, or any other content you've produced. We love seeing your creativity in action, so let your work speak for itself!
Highlight Your Organisational Skills: Being highly organised is key for this position. Share specific instances where you’ve successfully managed multiple stakeholders or coordinated training sessions. We’re looking for someone who can juggle tasks like a pro!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at develop
✨Know Your Digital Tools
Familiarise yourself with the digital platforms mentioned in the job description, like SharePoint and content libraries. Be ready to discuss how you've used similar tools in the past and how you can help improve their adoption within the company.
✨Showcase Your Communication Skills
Prepare examples of your previous internal communications work. Think about newsletters, updates, or any engaging content you've created. Highlight how these efforts drove awareness and engagement, as this role heavily relies on strong communication.
✨Demonstrate Change Management Experience
Be ready to talk about your experience with onboarding and training. Share specific instances where you supported users in adopting new tools, and how you ensured they felt confident and supported throughout the process.
✨Organise Your Thoughts
Since the role involves managing a structured communications calendar, practice articulating how you would approach this task. Discuss your organisational strategies and how you prioritise tasks when working with multiple stakeholders.