At a Glance
- Tasks: Design and deliver engaging training for NEC Housing systems to empower local government staff.
- Company: Join a major Housing Systems Transformation Programme with a focus on impactful change.
- Benefits: Contract role outside IR35 with the chance to shape training delivery and make a difference.
- Other info: Opportunity to work in a dynamic environment with significant impact on frontline staff.
- Why this job: Be a key player in transforming housing services and enhancing user confidence.
- Qualifications: Experience in systems training, especially with NEC Housing, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Systems Trainer with hands-on knowledge of NEC Housing? We're looking for a confident, engaging trainer to join a major Housing Systems Transformation Programme and play a pivotal role in two high-profile system go-lives for local government authority.
This is an exciting contract opportunity (outside IR35) for someone who thrives in large-scale implementation environments and knows how to bring users on the journey.
What you'll be doing
- Design, develop, and deliver training across multiple NEC Housing modules including Assets, Housing Advice, Customer Services, Support Services, Go-Mobile, and NEC Document Management.
- Build user guides and e-learning content.
- Run face-to-face and virtual sessions, ensuring staff are confident and ready for go-live.
- Provide floor-walking support during implementation.
- Work closely with project teams and subject matter experts.
- Continuously refine your approach based on user feedback.
What we're looking for
- Proven experience delivering systems training in housing, local government, or a similar environment.
- Strong working knowledge of the NEC Housing Solution across multiple modules.
- Experience supporting large-scale system implementations or transformation programmes.
- Ability to conduct training needs analysis.
- Excellent communication skills and the ability to engage users of all digital confidence levels.
- Experience creating clear, accessible training materials.
Desirable
- Knowledge of end-to-end housing processes (asset management, housing advice, tenant support).
- Experience with mobile workforce solutions such as Go-Mobile.
- Familiarity with Learning Management Systems (LMS).
- Understanding of change management and user adoption methodologies.
Why this role?
This is a chance to make a real difference in how frontline housing staff work day-to-day. You'll be embedded in a transformation programme at a critical delivery phase, with the autonomy to shape how training is designed and delivered across the organisation.
Interested? Apply now or get in touch to find out more.
Housing Systems Trainer in Leicester employer: develop
At NEC Housing, we pride ourselves on being an exceptional employer that values innovation and employee development. Our collaborative work culture fosters growth through hands-on training opportunities and the chance to make a tangible impact in local government housing services. Join us in a dynamic environment where your expertise will be instrumental in transforming housing systems and enhancing the lives of frontline staff.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Systems Trainer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing knowledge and be ready to showcase your skills. Consider creating a mini-training session or presentation to demonstrate your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or colleagues to refine your responses. Focus on how you can bring users on their journey and support them through system go-lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Systems Trainer in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with NEC Housing and systems training. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves engaging with users of all digital confidence levels, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d communicate in training sessions.
Highlight Your Training Experience:We’re looking for someone who has a proven track record in delivering systems training. Be sure to include specific examples of your past training experiences, especially in housing or local government settings, to show us you’re the right fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to keep track of all applicants.
How to prepare for a job interview at develop
✨Know Your NEC Housing Inside Out
Make sure you brush up on your knowledge of the NEC Housing modules. Be ready to discuss how you've used them in past roles and how they can benefit the organisation. This will show that you're not just familiar with the system, but that you can also bring valuable insights to the table.
✨Showcase Your Training Skills
Prepare examples of how you've designed and delivered training in the past. Think about different formats you've used, like e-learning or face-to-face sessions, and be ready to explain how you adapt your style to engage users with varying levels of digital confidence.
✨Highlight Your Change Management Experience
Since this role involves a transformation programme, be prepared to discuss your experience with change management. Share specific instances where you've helped users adapt to new systems and how you gathered feedback to refine your approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the specific challenges they face during go-lives, or how they measure the success of their training programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
