At a Glance
- Tasks: Lead digital service strategies and manage end-to-end service performance in a dynamic environment.
- Company: Join a global delivery consultant known for innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Work in an agile setting with excellent career advancement potential.
- Why this job: Make a real impact by driving digital transformation across a large organisation.
- Qualifications: Proven experience in digital service management and strong leadership skills.
The predicted salary is between 55000 - 65000 £ per year.
We are looking for two experienced Senior Digital Service Owners to take strategic responsibility for the direction, delivery, and improvement of key digital service portfolios across a large, complex organisation. This is a high‑impact leadership role where you’ll define long‑term digital strategies, manage end‑to‑end service performance, and ensure consistent delivery across multiple service domains, including areas such as Cloud & Hosting, Collaboration Tools, Enterprise IT, Software Services, Engineering Platforms, and Workplace Technology.
Key Responsibilities
- Lead the design and execution of a multi‑service digital strategy that meets both current and future business needs
- Manage the complete lifecycle of digital services from definition and delivery to continual improvement and decommissioning
- Collaborate with technical specialists, programme managers, and delivery teams to ensure services are high‑performing, secure, and business‑aligned
- Oversee governance and compliance with service standards, contracts, KPIs, and SLAs
- Act as the escalation point for operational or performance issues within your service area
- Track, analyse, and report on service quality metrics to inform improvement initiatives
- Build trusted relationships with senior stakeholders and gain buy‑in for digital transformation strategies
- Work in an agile environment, adapting priorities and delivery plans in response to changing business requirements
Qualifications
- Extensive experience developing and delivering digital service strategies aligned to evolving business objectives
- Ability to bridge strategic vision with operational delivery across complex IT environments
- Proven success managing multiple digital services throughout their lifecycle — from inception to retirement
- Strong governance experience, ensuring adherence to SLAs, KPIs, and quality standards
- Experience working with varied delivery models: internal teams, contract staff, and third‑party suppliers
- Confident negotiating and managing service agreements and supplier performance
- Excellent leadership and communication skills, with a focus on collaboration and stakeholder influence
- Ability to manage competing priorities and drive outcomes in a fast‑paced, changing environment
- Experience developing digital roadmaps and turning them into measurable business impact
- Certifications: ITIL Level 3 (or equivalent) and experience with Agile delivery frameworks such as PMI‑ACP or Professional Scrum Master (PSM I).
Employment Type: Contract
Seniority Level: Mid‑Senior level
Senior Digital Service Owner in Hampshire employer: develop
At developrec, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Senior Digital Service Owner in Fareham, you will benefit from hybrid working arrangements, allowing for flexibility while engaging in meaningful projects that drive digital transformation. We are committed to your professional growth, offering opportunities for continuous learning and development, all within a supportive environment that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Service Owner in Hampshire
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at develop that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Senior Digital Service Owner in Hampshire
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at develop, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at develop can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at develop will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at develop
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at develop. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at develop.
