At a Glance
- Tasks: Lead and optimise the mortgage lending operations from start to finish.
- Company: Fast-growing specialist mortgage lender with a dynamic culture.
- Benefits: Up to £80,000 salary, hybrid work, 30 days holiday, and performance bonuses.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Make a real impact in a high-growth company and drive operational excellence.
- Qualifications: Mortgage experience and strong operational leadership skills required.
The predicted salary is between 80000 - 80000 £ per year.
A fast-growing specialist mortgage lender is looking for a Lending Operations Manager to own the end-to-end operational delivery of its residential mortgage lending process. Off the back of 80%+ growth last year and a 50%+ target for 2026, this is a high-impact role at the heart of the business.
This isn't an underwriting role, and it's not an Underwriting Team Leader position. Underwriters make the lending decisions and Case Managers package the applications; this role owns everything around that: how cases move through the pipeline, where the bottlenecks are, and how operations scale without losing control.
What you'll do:
- Own day-to-day lending operations from pre-application through to completion
- Manage pipeline volumes, workflow allocation, and team capacity to hit turnaround and service targets
- Lead a data-driven continuous improvement programme, working with tech/product teams on automation and workflow redesign
- Lead and develop an operations team of 12, alongside a dedicated Underwriting Team Leader
- Report on pipeline performance and improvements to senior leadership
- Partner with risk, compliance, and sales to keep operations aligned with FCA expectations
What we're looking for:
- Mortgage experience with a solid understanding of the underwriting process; direct underwriting experience not required
- A broad operational leader who's owned a wide function, not just one process
- Strong pace, energy, and hands-on problem-solving ability
- Good data literacy and comfort using MI to drive decisions
- A technology-first, commercially minded approach
- Confidence dealing directly with brokers and clients
- Ambition to step up into a bigger, broader remit
Candidates from small or medium-sized businesses with broad operational ownership are of particular interest. This role suits someone happy to take ownership independently; it's not about building a big team, it's about driving results.
What's on offer:
- Annual performance bonus (cash and growth shares)
- Hybrid working, 30 days' holiday + bank holidays
- Private health cash plan, employer pension contribution
- Salary-sacrifice pension and nursery schemes
- Employee assistance programme
Operations Manager in Glasgow employer: develop
Join a dynamic consultancy that prioritises employee growth and fosters a collaborative work culture in the heart of London. With a focus on health sector transformation, we offer competitive salaries, hybrid working options, and opportunities to lead impactful projects while mentoring the next generation of consultants. Our commitment to professional development ensures that you will thrive in an environment that values innovation and strategic thinking.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Glasgow
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like develop. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operations Manager in Glasgow
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to develop.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on develop's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at develop
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with develop.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at develop will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former develop employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
