At a Glance
- Tasks: Lead the delivery of a critical SaaS platform for a leading travel organisation.
- Company: Join a top travel and loyalty company with a focus on innovation.
- Benefits: Competitive contract rate, hybrid working, and potential for extension.
- Other info: Dynamic role with opportunities for growth in a complex tech ecosystem.
- Why this job: Make a real impact on customer interactions and platform evolution.
- Qualifications: Experience in platform delivery, stakeholder management, and SaaS environments.
The predicted salary is between 60000 - 80000 £ per year.
I'm currently supporting a leading travel and loyalty organisation on the search for an experienced Platform Delivery Lead to take ownership of a business-critical SaaS platform that supports millions of customer transactions and interactions.
This is an excellent opportunity for someone who enjoys operating at the intersection of technology, delivery and stakeholder management, working closely with senior business leaders, engineering teams and third-party technology partners.
You'll be responsible for ensuring the successful delivery, operation and ongoing evolution of a critical customer platform, balancing business demand with platform stability, governance and long-term sustainability. This role sits at the heart of a complex technology ecosystem and will play a key role in driving delivery across multiple product and business teams.
- Owning end-to-end delivery across a critical enterprise SaaS platform
- Driving release planning, governance and delivery activities
- Leading platform upgrades, migrations and transformation projects
- Managing risks, dependencies and competing priorities
- Strong stakeholder management experience across business and technology functions
- Experience leading platform upgrades, migrations or transformation programmes
- Ability to balance delivery objectives with operational stability and governance requirements
Travel, airline or fintech sector experience
- Customer engagement platform experience
- API-driven platform delivery experience
- Experience working with customer data, transactional or rules-based systems
Large-scale transformation and platform improvement initiatives underway
Strong potential for contract extension
If you're an experienced Platform Delivery Lead, Technical Delivery Manager or Senior Delivery Manager with strong SaaS platform experience and enjoy working across complex stakeholder environments, I'd be keen to speak with you.
Delivery Lead, Asset Management in City of London employer: develop
Join a leading travel and loyalty organisation that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact millions of customer interactions. With a hybrid working model in London, you will benefit from flexible arrangements while engaging in meaningful projects that drive the evolution of critical SaaS platforms. The company prioritises employee growth through exposure to large-scale transformation initiatives and strong support for professional development, making it an excellent employer for those seeking rewarding opportunities in the tech and travel sectors.
