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- Tasks: Drive internal communications and support digital tool adoption across the business.
- Company: Join a leading FMCG and eCommerce client with a dynamic work culture.
- Benefits: Flexible contract, potential for extension, and hands-on experience in digital transformation.
- Other info: Immediate start preferred; strong organisational skills required.
- Why this job: Make a real impact by enhancing engagement with innovative digital platforms.
- Qualifications: Experience in internal communications and digital adoption, ideally in FMCG or eCommerce.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Digital Communications & Change Support Specialist (Initial Short Term Contract - 3 days per week)
Contract initially running to the end of June (with strong likelihood of extension). Immediate start preferred.
We’re partnering with a leading client in the FMCG and eCommerce space to find a Digital Communications & Change Support Specialist to support the adoption and engagement of key internal digital platforms. This is a hands-on delivery role focused on improving awareness, usage, and engagement of existing tools and content platforms through strong internal communications and change support.
The Role
- You’ll sit closely with Product Owners across multiple digital platforms, helping to ensure tools are properly communicated, understood, and adopted across the business.
Internal Communications & Engagement
- Build and manage a structured communications calendar across multiple platforms and stakeholders.
- Create and deliver engaging internal communications to drive awareness and adoption.
- Support Product Owners in promoting tools such as SharePoint-based ops portals, digital asset/content libraries, and virtual content tools.
- Produce newsletters, updates, “wins” communications, and ongoing engagement content.
- Manage operational comms including email reminders, nudges, and updates.
- Help increase visibility and usage of under-utilised platforms.
Change & Onboarding Support
- Support the onboarding for a pilot group.
- Coordinate training sessions, scheduling, and user engagement activity.
- Assist with presentation decks, onboarding materials, and documentation.
- Support ticket/query management during onboarding.
- Ensure users are confident and supported in adopting new tools.
About You
- Strong background in internal communications, digital adoption, or transformation support.
- Experience in FMCG and/or eCommerce environments highly desirable.
- Comfortable building structured comms plans and calendars.
- Strong content creation skills (emails, newsletters, presentations, internal updates).
- Experience supporting onboarding or training (change management exposure also desirable).
- Highly organised, delivery-focused, and confident working across multiple stakeholders.
About the Contract
- Initial contract running until end of June.
- Strong likelihood of extension depending on project needs.
- Ideally looking for someone immediately available or on short notice.
Change Communications Manager in City of London employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Communications Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG and eCommerce sectors. A quick chat can lead to insider info about job openings or even a referral. Don’t be shy; we all know it’s not just what you know, but who you know!
✨Tip Number 2
Get your digital presence sorted! Update your LinkedIn profile to reflect your skills in internal communications and change support. Share relevant content and engage with industry discussions. This way, potential employers can see you’re active and knowledgeable in the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital adoption and internal communications. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Change Communications Manager role!
We think you need these skills to ace Change Communications Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in internal communications and digital adoption. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Content Creation Skills: Since this role involves creating engaging internal communications, include examples of newsletters, presentations, or any other content you've produced. We love seeing your creativity in action, so let it shine through!
Highlight Your Organisational Skills: Being highly organised is key for this position. Share specific instances where you’ve managed multiple stakeholders or built structured communication plans. We want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at develop
✨Know Your Digital Tools
Familiarise yourself with the digital platforms mentioned in the job description, like SharePoint and content libraries. Be ready to discuss how you've used similar tools in the past and how you can help improve their adoption.
✨Showcase Your Communication Skills
Prepare examples of your previous internal communications work. Think about newsletters or updates you've created and be ready to explain how they drove engagement and awareness within your team or organisation.
✨Demonstrate Change Management Experience
Highlight any experience you have with onboarding or training. Be prepared to discuss how you've supported users in adopting new tools and how you can apply that knowledge to this role.
✨Be Organised and Proactive
Since this role involves managing a structured communications calendar, come prepared with ideas on how you would approach this. Show that you're organised and can handle multiple stakeholders effectively.