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- Tasks: Design and deliver engaging training for NEC Housing system users.
- Company: Join a forward-thinking organisation transforming housing systems.
- Benefits: Flexible contract, opportunity to shape user adoption, and professional growth.
- Other info: Collaborative environment with opportunities for continuous improvement and feedback.
- Why this job: Make a real impact by empowering staff with new technology and processes.
- Qualifications: Experience in housing systems training and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.
Key Responsibilities
- Design, develop, and deliver comprehensive training programmes for NEC Housing system users
- Deliver training across key modules, including:
- Assets
- Housing Advice
- Customer Services
- Support Services
- Go-Mobile (Assets, Housing Management)
- NEC Document Management (DM)
Candidate Profile
The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.
Essential Skills & Experience
- Proven experience delivering systems training within housing, local government, or a similar environment
- Strong working knowledge of NEC Housing Solution across multiple modules
- Experience supporting large-scale system implementations or transformation programmes
- Ability to conduct training needs analysis
- Excellent communication and presentation skills
- Ability to engage users with varying levels of digital confidence
- Experience creating clear, user-friendly training materials
Desirable Skills & Experience
- Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
- Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
- Experience with mobile workforce solutions (e.g. Go-Mobile)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of change management and user adoption methodologies
NEC Housing Trainer in Chesterfield employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEC Housing Trainer in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-training session or presentation to demonstrate your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to housing systems and training delivery. This will help you feel more confident and articulate when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can give you a better chance of standing out. Plus, we love seeing familiar faces!
We think you need these skills to ace NEC Housing Trainer in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with NEC Housing systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Training Skills: Since this role is all about delivering engaging training, include examples of how you've successfully trained others in the past. We love seeing creativity in training materials, so if you’ve created user guides or e-learning content, let us know!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at develop
✨Know Your NEC Housing Systems
Make sure you brush up on your knowledge of the NEC Housing system and its various modules. Familiarise yourself with how each module works, especially those mentioned in the job description like Assets and Housing Advice. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare Engaging Training Scenarios
Think about how you would design and deliver training sessions for different user groups. Prepare a few examples of engaging training materials or methods you've used in the past. This will demonstrate your ability to create user-friendly content and adapt your approach based on the audience's needs.
✨Showcase Your Communication Skills
Since the role requires excellent communication and presentation skills, practice articulating your thoughts clearly and concisely. You might even want to do a mock training session with a friend to get comfortable presenting information. Highlight any experiences where you've successfully engaged users with varying levels of digital confidence.
✨Emphasise Continuous Improvement
Be ready to discuss how you gather feedback and improve your training delivery. Share specific examples of how you've adapted your training based on user feedback in previous roles. This shows that you're committed to ensuring effective user adoption and are proactive in enhancing your training programmes.