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- Tasks: Design and deliver engaging training programmes for NEC Housing system users.
- Company: Join a forward-thinking organisation transforming housing systems.
- Benefits: Flexible working, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dynamic team during an exciting transformation journey.
- Why this job: Make a real difference by empowering staff with new technology and processes.
- Qualifications: Experience in housing systems training and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.
Key Responsibilities
- Design, develop, and deliver comprehensive training programmes for NEC Housing system users
- Deliver training across key modules, including:
- Assets
- Housing Advice
- Customer Services
- Support Services
- Go-Mobile (Assets, Housing Management)
- NEC Document Management (DM)
Candidate Profile
The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.
Essential Skills & Experience
- Proven experience delivering systems training within housing, local government, or a similar environment
- Strong working knowledge of NEC Housing Solution across multiple modules
- Experience supporting large-scale system implementations or transformation programmes
- Ability to conduct training needs analysis
- Excellent communication and presentation skills
- Ability to engage users with varying levels of digital confidence
- Experience creating clear, user-friendly training materials
Desirable Skills & Experience
- Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
- Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
- Experience with mobile workforce solutions (e.g. Go-Mobile)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of change management and user adoption methodologies
NEC Housing Trainer in Cheltenham employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEC Housing Trainer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-presentation or demo to highlight your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or colleagues to refine your responses and boost your confidence. Focus on how you can help organisations with their housing systems transformation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can give you a better chance of standing out. Plus, it shows you’re keen and proactive!
We think you need these skills to ace NEC Housing Trainer in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with NEC Housing systems and training. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Training Experience: Since this role is all about training, make sure to highlight any previous experience you have in delivering training programmes. Share specific examples of how you’ve engaged users and supported their learning journeys.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at develop
✨Know Your NEC Housing Systems
Make sure you brush up on your knowledge of the NEC Housing system and its various modules. Familiarise yourself with how these systems work and be ready to discuss your hands-on experience with them. This will show that you're not just a trainer, but someone who truly understands the technology.
✨Prepare Engaging Training Materials
Think about how you can create engaging learning materials that resonate with different users. Bring examples of user guides or e-learning content you've developed in the past. This will demonstrate your ability to create clear, user-friendly resources that can help staff adopt new technologies.
✨Showcase Your Communication Skills
During the interview, focus on your communication and presentation skills. Be prepared to explain complex concepts in simple terms, as you'll need to engage users with varying levels of digital confidence. Practising your delivery beforehand can really help you shine.
✨Discuss User Adoption Strategies
Be ready to talk about your experience with user adoption methodologies and how you've supported large-scale system implementations. Share specific examples of how you've gathered user feedback and improved training delivery, as this will highlight your proactive approach to ensuring successful system rollouts.