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- Tasks: Design and deliver engaging training programmes for NEC Housing system users.
- Company: Join a forward-thinking organisation transforming housing systems.
- Benefits: Flexible working, competitive pay, and opportunities for professional growth.
- Other info: Be part of a dynamic team during an exciting transformation journey.
- Why this job: Make a real difference by empowering staff with new technology and processes.
- Qualifications: Experience in housing systems training and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
An organisation undergoing a major Housing Systems Transformation Programme is seeking an experienced and engaging Housing Systems Trainer to join its project team. The role will support key system go-live phases scheduled for November 2026 and February/March 2027. This position will play a critical role in ensuring staff are fully equipped to adopt new technology, processes, and ways of working, with a primary focus on the NEC Housing system.
Key Responsibilities
- Design, develop, and deliver comprehensive training programmes for NEC Housing system users
- Deliver training across key modules, including:
- Assets
- Housing Advice
- Customer Services
- Support Services
- Go-Mobile (Assets, Housing Management)
- NEC Document Management (DM)
Candidate Profile
The successful candidate will be a confident and adaptable trainer with strong experience in housing systems and digital transformation, ideally with hands-on knowledge of NEC Housing modules.
Essential Skills & Experience
- Proven experience delivering systems training within housing, local government, or a similar environment
- Strong working knowledge of NEC Housing Solution across multiple modules
- Experience supporting large-scale system implementations or transformation programmes
- Ability to conduct training needs analysis
- Excellent communication and presentation skills
- Ability to engage users with varying levels of digital confidence
- Experience creating clear, user-friendly training materials
Desirable Skills & Experience
- Understanding of end-to-end housing processes (e.g. asset management, housing advice, tenant support services)
- Experience delivering training on Assets, Housing Advice, Support Services, and/or mobile working solutions
- Experience with mobile workforce solutions (e.g. Go-Mobile)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of change management and user adoption methodologies
NEC Housing Trainer in Chelmsford employer: develop
Contact Detail:
develop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEC Housing Trainer in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing system knowledge and be ready to showcase your skills. Consider creating a mini-presentation or demo to highlight your expertise during interviews.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors to refine your responses. Focus on how you can help organisations with their housing systems transformation – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that dream job as an NEC Housing Trainer.
We think you need these skills to ace NEC Housing Trainer in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with NEC Housing systems and training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Training Skills: Since this role is all about delivering engaging training, include examples of how you've successfully trained others in the past. We love seeing creativity in training materials, so if you’ve created user guides or e-learning content, let us know!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at develop
✨Know Your NEC Housing Systems
Make sure you brush up on your knowledge of the NEC Housing system and its various modules. Familiarise yourself with how these systems work and be ready to discuss your hands-on experience with them during the interview.
✨Showcase Your Training Skills
Prepare to demonstrate your training abilities by discussing past experiences where you've successfully delivered training programmes. Bring examples of engaging learning materials you've created, as this will highlight your capability to design effective training sessions.
✨Engage with Real Scenarios
Think of real-life scenarios where you’ve supported user adoption or conducted training needs analysis. Be ready to share these stories, as they will showcase your problem-solving skills and adaptability in a dynamic environment.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Since you'll be working with stakeholders of varying digital confidence, being able to convey complex information clearly and confidently is key. Consider doing mock interviews to refine your presentation style.