At a Glance
- Tasks: Design and deliver engaging training for NEC Housing systems to empower local government staff.
- Company: Join a major Housing Systems Transformation Programme with a focus on impactful change.
- Benefits: Contract role outside IR35 with the chance to shape training delivery.
- Other info: Opportunity to work in a dynamic environment with significant impact on user confidence.
- Why this job: Make a real difference in frontline housing operations during a critical transformation phase.
- Qualifications: Experience in systems training and strong knowledge of NEC Housing solutions required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Systems Trainer with hands-on knowledge of NEC Housing? We're looking for a confident, engaging trainer to join a major Housing Systems Transformation Programme and play a pivotal role in two high-profile system go-lives for local government authority.
This is an exciting contract opportunity (outside IR35) for someone who thrives in large-scale implementation environments and knows how to bring users on the journey.
What you'll be doing
- Design, develop, and deliver training across multiple NEC Housing modules including Assets, Housing Advice, Customer Services, Support Services, Go-Mobile, and NEC Document Management.
- Build user guides and e-learning content.
- Run face-to-face and virtual sessions, ensuring staff are confident and ready for go-live.
- Provide floor-walking support during implementation.
- Work closely with project teams and subject matter experts.
- Continuously refine your approach based on user feedback.
What we're looking for
- Proven experience delivering systems training in housing, local government, or a similar environment.
- Strong working knowledge of the NEC Housing Solution across multiple modules.
- Experience supporting large-scale system implementations or transformation programmes.
- Ability to conduct training needs analysis.
- Excellent communication skills and the ability to engage users of all digital confidence levels.
- Experience creating clear, accessible training materials.
Desirable
- Knowledge of end-to-end housing processes (asset management, housing advice, tenant support).
- Experience with mobile workforce solutions such as Go-Mobile.
- Familiarity with Learning Management Systems (LMS).
- Understanding of change management and user adoption methodologies.
Why this role?
This is a chance to make a real difference in how frontline housing staff work day-to-day. You'll be embedded in a transformation programme at a critical delivery phase, with the autonomy to shape how training is designed and delivered across the organisation.
Interested? Apply now or get in touch to find out more.
Housing Systems Trainer in Cambridge employer: develop
Join NEC Housing as a Housing Systems Trainer and be part of a transformative journey that enhances the way local government authorities operate. With a strong focus on employee development, we offer a collaborative work culture where your expertise will directly impact frontline housing staff, ensuring they are equipped for success. Enjoy the benefits of working in a dynamic environment that values innovation and provides opportunities for professional growth while contributing to meaningful change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Systems Trainer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, and a friendly nudge can lead to a great job.
✨Tip Number 2
Get your training game on! Brush up on your NEC Housing knowledge and be ready to showcase your skills. Consider creating a mini-training session or presentation to demonstrate your expertise during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to organisations you admire. Express your interest in their projects and how you could contribute, especially in training roles.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Housing Systems Trainer in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with NEC Housing and systems training. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves engaging with users of all digital confidence levels, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d communicate in training sessions.
Highlight Your Training Experience:We’re looking for someone who has a proven track record in delivering systems training. Be sure to include specific examples of your past training experiences, especially in housing or local government settings, to show us you’re the right fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at develop
✨Know Your NEC Housing Inside Out
Make sure you brush up on your knowledge of the NEC Housing modules. Familiarise yourself with Assets, Housing Advice, Customer Services, and more. Being able to speak confidently about these areas will show that you're not just a trainer, but a true expert.
✨Showcase Your Training Skills
Prepare to demonstrate your training delivery style. Whether it's through a mock training session or discussing your past experiences, highlight how you've engaged users of varying digital confidence levels. This is your chance to shine as an engaging trainer!
✨Bring Examples of Your Work
Have some examples of training materials you've created ready to share. Whether it's user guides, e-learning content, or feedback from previous sessions, showcasing your work will help illustrate your ability to create clear and accessible training resources.
✨Emphasise Your Change Management Experience
Be prepared to discuss your experience with change management and user adoption methodologies. Talk about how you've supported large-scale implementations in the past and how you plan to bring users along during this transformation programme.
