Monzo is hiring a Lead Machine Learning Scientist for Customer Operations. You will shape how ML, LLMs, and autonomous agents reduce time to resolution and improve routing for COps.
You’ll lead the design and deployment of high-impact models within cross-functional squads, mentoring others and elevating ML practices across the team. You will collaborate with data scientists, backend engineers, designers and product managers in a fast-moving, remote-friendly setup across the UK.
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Lead ML Scientist: Customer Ops (Remote) in London employer: Devconnectplatform
Pleo is an exceptional employer that fosters a progressive and inclusive work culture, where over 850 employees from diverse backgrounds collaborate to revolutionise spend management. With a strong emphasis on employee growth, Pleo offers comprehensive benefits including private healthcare, generous holiday allowances, and flexible working options, ensuring that team members feel valued and supported in both their professional and personal lives. Joining Pleo means being part of a mission-driven company that prioritises innovation and empowers its staff to make a meaningful impact.
