Manager, Operations

About the Role:

Beiersdorf is a leading multinational skincare and personal care company, with an ambitious vision for digital transformation and consumer-centric communications. At OMD EMEA, we partner with Beiersdorf to develop and implement bespoke projects that leverage technology to deliver the right message, at the right time, in the right channel—ultimately driving meaningful connections with consumers at scale.

As an Operations Manager, you will play a pivotal role in managing day-to-day operations for our Beiersdorf partnership. You’ll coordinate multi-market campaigns across multiple channels (in collaboration with activation specialists), ensuring alignment and integration with wider teams and our local OMD network. Success in this role requires strong project management skills, an eye for detail, and the ability to navigate a fast-paced environment while maintaining clear and coherent documentation of campaign activities and outcomes, as well as a passion for driving improvements to the overall process.

You’ll be part of the client leadership structure, reporting into the overall Head of Business Operations at OMD EMEA, and the account leadership team. Your remit includes supporting strategic planning, contributing to process improvements, and orchestrating deliverables that meet challenging objectives for our client. This is a fantastic opportunity for someone who enjoys building and refining processes that enable teams to produce high-value work, and for someone eager to deepen their understanding of media operations and account management in service of a global client.

Working Pattern: Our working pattern for colleagues is to be present in the office three days a week at our offices in London, with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Diversity, Equity & Inclusion at OMG: At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion, and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

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