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- Tasks: Lead client communications and manage ticketing for UEFA Champions League events.
- Company: Join a dynamic agency that partners with UEFA, delivering top-notch event experiences.
- Benefits: Enjoy flexible work arrangements, team collaboration, and the thrill of major sporting events.
- Why this job: Be at the forefront of sports marketing, working with global clients in an exciting environment.
- Qualifications: Experience in marketing, project management, and strong Excel skills are essential.
- Other info: Full-time role with occasional travel and weekend work; must be eligible to work in the UK.
The predicted salary is between 43200 - 72000 £ per year.
About the Role:
We’re looking for an Account Director who can thrive in a successful and fast-paced agency environment. You will report to the Senior Account Director and will be the main day-to-day point of contact with the client. The client is a global partner of UEFA and the primary focus will be managing the communications, requesting and approval process, and delivery of the clients tickets and events and hospitality activations across all in-season Champions League matches. There may be an additional need to support the Champions League Final, as well as any other contracted events that the client has with UEFA.
You will have strong communication skills, needing to communicate with a pool of global clients, and strong leadership ability, managing 3 direct reports. The successful candidate will also have good organisation skills, able to manage multiple projects at once, and keen eye and attention to detail. You will also have excellent Microsoft Excel skills and knowledge of ticketing guest management systems would be a bonus.
Main day-to-day responsibilities will include, but are not limited to:
- Be the main day-to-day point of contact with the client for all ticketing queries.
- Managing/overseeing the communications with the client market leads.
- Managing/overseeing the requesting and approval process for in-season UCL and UWCL matches.
- Overseeing the delivery of client tickets for UCL and UWCL.
- Weekly calls with client on UEFA Champions League Final.
- Organising task execution for all communications with the client markets for UCLF / UWCLF.
- Quality control on all documents/PPT/presentations/decks for UCLF / UWCLF.
- Lead on enhancements and fixes with our ticketing system supplier.
- Working with our events and hospitality team, and our ticketing system supplier, to develop the ticketing portal and event app for the UCLF.
- Leading weekly team calls.
- Regular check-ins with the events and hospitality team.
Desired Skills & Experience:
You need to have an ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on site at events and some weekend work. This is a full-time role & you must be eligible to work in the UK. The successful candidate will have the following skills and experience:
- Experience in marketing, specifically in managing partnerships, ticketing and hospitality.
- Project/Account management experience across a range of sport brands would be ideal.
- Experience with online ticketing portals and guest management systems preferred.
- Strong or advanced Microsoft Excel skills.
- A thorough understanding and comfortable in managing financial processes with strong numeracy and analytical skills.
- Strong reporting capability.
- Experience in managing mid to senior level clients and internal stakeholders.
- Experience of working with international clients would be a bonus but not essential.
- Experience of people management and ability to motivate and manage project teams.
Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
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Account Director employer: Devaney Consulting, LLC
Contact Detail:
Devaney Consulting, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Familiarize yourself with UEFA and its Champions League events. Understanding the nuances of these events will help you communicate effectively with clients and demonstrate your passion for the role.
✨Tip Number 2
Highlight your experience in managing partnerships and ticketing processes during networking opportunities. Building relationships with industry professionals can lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed teams or projects. This will illustrate your ability to lead direct reports and coordinate with various stakeholders.
✨Tip Number 4
Brush up on your Microsoft Excel skills, especially in data analysis and reporting. Being proficient in Excel will not only help you in the application process but also set you apart in the role itself.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, ticketing, and hospitality. Use specific examples that demonstrate your ability to manage multiple projects and communicate effectively with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with UEFA or similar organizations, and how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since strong communication is key for this role, consider including examples of how you've successfully managed client relationships or led teams in your application materials.
Highlight Technical Proficiency: Emphasize your advanced Microsoft Excel skills and any experience you have with ticketing guest management systems. This will show that you are well-prepared for the technical aspects of the role.
How to prepare for a job interview at Devaney Consulting, LLC
✨Showcase Your Communication Skills
As the main point of contact for clients, it's crucial to demonstrate your strong communication abilities. Prepare examples of how you've effectively managed client relationships and resolved issues in the past.
✨Highlight Your Project Management Experience
Be ready to discuss your experience in managing multiple projects simultaneously. Use specific examples to illustrate your organizational skills and ability to prioritize tasks under pressure.
✨Demonstrate Leadership Qualities
Since you'll be managing a team, share instances where you've successfully led and motivated others. Highlight your approach to team dynamics and how you ensure everyone is aligned with project goals.
✨Familiarize Yourself with Ticketing Systems
Knowledge of ticketing guest management systems is a bonus. If you have experience with any relevant software, be sure to mention it. If not, do some research to show your willingness to learn and adapt.
