Technical Sales Surveyor

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Company Name: Colten Care

We have an exciting new opportunity for an enthusiastic and experienced Technical Sales Surveyor to join our Homelifts Team. The successful technical sales surveyor candidate will be responsible for the overall sales, survey and post installation inspection of Home lifts, step lifts and ceiling track hoisting systems within the public and private sectors of the domestic market. Ideally you will be based in the Manchester area and will be required to travel to appointments within the North west regions, although there may be times that would require travelling outside of these regions to cover holidays etc.

An essential requirement of the technical sales surveyor role is to have experience in assessing and surveying to a high standard, as required by our customers. A good understanding of the products involved would be beneficial but not essential as training on homelift products can be provided. To succeed in this challenging role, you will require excellent communication skills and first class personal presentation. Good standards of numeracy and IT literacy are equally important within this role.

An attractive benefits package will include the provision of a Company vehicle and a valid driving licence will be essential.

Key Responsibilities

• Respond at short notice to our customer requests for appointments and to work in conjunction with the contact centre to maintain efficient and friendly Customer Service.
• Ensure compliance to customer key performance indicators throughout the procurement and installation process.
• Fully understand the sales process appropriate to the market and to develop optimum sales ability through active participation in regular meetings and training sessions.
• Gain thorough understanding of the products sold by the Company and to develop an understanding of competitor products and pricing policies in order to sell Stannah products when in a competitive situation.
• Develop the ability to assess the needs of the client through good questioning techniques and to use the assessment to safely specify products suited to the client’s needs.
• Survey for the appropriate product without error, giving the best possible advice.
• Complete a comprehensive specification including a detailed CAD drawing.
• Maintain at all times the highest standards of professionalism honesty, integrity and safety in keeping with the Company’s position as market leader.

Minimum Requirements / Qualifications

GCSE English Grade C or above

Company Information

Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24 hours a day 365 days a year. The family is now in their fifth generation and play a hands‑on role in running the business, ensuring the family ethos and values are maintained. Our salaries, benefits packages and supportive working environments attract the best people who strive to offer quality and dedication within their work. We are a company who are pioneers of forward thinking, we never forget that vital to our success are the amazing people who work for us and the commitment we have to our customers.

We have carefully selected the following benefits which complement our employees’ lifestyles.

Benefits Include

• Competitive Salary, paid on a monthly basis
• Profit Share Bonus Scheme - a proportion of Company earnings shared equally between all employees and paid out at regular intervals
• 25 days holiday, plus bank holidays, with the option to purchase an additional 5 days
• Pension Scheme, matched contribution/salary sacrifice
• SimplyHealth Cash Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy, chiropody and flu vaccinations
• Life Assurance Scheme
• Long Service award scheme, with additional holiday benefit
• Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts, days out and more
• Employee Assistance Programme
• Company Sick Pay
• Enhanced maternity and paternity provision