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- Tasks: Lead digital operations and support marketing teams in a dynamic environment.
- Company: Join CPM, a diverse and inclusive company committed to equity.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Flexible work hours and a focus on training and development.
- Why this job: Make a real impact while working with a passionate team in a collaborative setting.
- Qualifications: Management experience, tech-savvy, and strong communication skills.
The predicted salary is between 45000 - 45000 £ per year.
Jobs for Humanity is partnering with CPM to build an inclusive and just employment ecosystem. Therefore, we prioritise individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
CPM are looking for a Digital Operations Manager to join our team based in Thame on a fixed term basis. You will be responsible for supporting our Marketing Operations Executive and our Marketing Administrator in their day-to-day roles as well as delivering the overall operations function for our Shopt team.
£45k p/a pro rata, Full time Monday- Friday 9am-5.30pm, starting ASAP until April 2024. Ideal location: Thame, United Kingdom, OX9
This will include but is not limited to:
- Data analysis of customer claims
- Identifying any patterns and/or fraudulent activity in data sets
- Being the main contact for our external support team ensuring that any errors are communicated in a fast and accurate manner.
- Working with all internal stakeholders, holding meetings and ensuring all deadlines are met.
- Take ownership for the shopt administration system management
- Be an escalation point to all operational and reporting requirements for your team and their delivery.
This would be a great role for you if:
- You have previous management experience in a similar environment.
- You are resilient and able to work well at pace.
- You are tech savvy and able to pick up new information quickly.
- You are an excellent communicator with experience in managing external agents and ensuring information is cascaded appropriately.
If this sounds like the role for you, please apply today!
CPM have won the Investors in People Gold award and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.
Digital Operations Manager in London employer: Dev
Contact Detail:
Dev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you fit into their mission of inclusivity and collaboration. Tailor your answers to reflect your understanding of their values!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. We suggest focusing on common questions related to data analysis and team management to really shine during your actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. We believe it shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Digital Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Operations Manager role. Highlight relevant experience and skills that match the job description, especially in data analysis and team management. We want to see how you can bring value to our Shopt* team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at CPM. Don’t forget to mention any experience working with diverse communities, as we value inclusivity.
Showcase Your Communication Skills: As an excellent communicator, make sure to demonstrate this in your application. Whether it's through your CV or cover letter, show us how you've effectively managed external agents and communicated important information in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Dev
✨Know Your Stuff
Before the interview, make sure you understand the role of a Digital Operations Manager. Familiarise yourself with data analysis, customer claims, and operational management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an excellent communicator, be prepared to discuss how you've managed external agents and internal stakeholders in the past. Use specific examples to illustrate your ability to cascade information effectively and ensure deadlines are met.
✨Demonstrate Resilience and Adaptability
CPM values resilience and the ability to work at pace. Think of instances where you've successfully navigated challenges or adapted to changes in a fast-paced environment. Sharing these experiences will highlight your suitability for the role.
✨Emphasise Your Tech Savviness
Being tech-savvy is crucial for this role. Be ready to discuss any tools or systems you've used in previous positions, especially those related to operations management. Showing that you can quickly pick up new information will set you apart from other candidates.