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For Companies At a Glance
- Tasks: Deliver exceptional customer service and resolve banking issues for clients.
- Company: Leading customer service provider in Glasgow with a focus on client satisfaction.
- Benefits: Generous salary over £24,000, holiday time, and assistance programs.
- Why this job: Join a flexible role in the finance industry and grow your career.
- Qualifications: Strong telephone skills and attention to detail required.
- Other info: Hybrid work model offers flexibility after training.
The predicted salary is between 24000 - 33600 £ per year.
A leading customer service provider in Glasgow is seeking a Customer Service Specialist to deliver top-notch service for clients in the banking sector. This hybrid role offers flexibility after training.
Candidates must possess:
- Strong telephone skills
- Keen attention to detail
- A knack for resolving customer issues
The position comes with a generous salary potential of over £24,000 and benefits such as holiday time and assistance programs, making it an ideal opportunity for those looking to grow in the finance industry.
Hybrid Banking Support Specialist — Flexible After Training (Glasgow) employer: Dev
Contact Detail:
Dev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Banking Support Specialist — Flexible After Training (Glasgow)
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in the role and helps us tailor your answers to align with what they’re looking for.
✨Tip Number 2
Practice your telephone skills! Since this role requires strong communication over the phone, try role-playing common customer service scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This not only demonstrates your interest but also gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace Hybrid Banking Support Specialist — Flexible After Training (Glasgow)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the banking sector!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can resolve issues effectively. Keep it engaging and personal.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present themselves well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Dev
✨Know Your Banking Basics
Before the interview, brush up on your knowledge of banking products and services. Understanding common terms and processes will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Telephone Skills
Since this role requires strong telephone skills, practice answering common customer queries over the phone. You could even role-play with a friend to simulate real-life scenarios, which will help you feel more comfortable during the actual interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error or ensuring a customer received the correct information, these anecdotes will demonstrate your suitability for the role.
✨Be Ready to Solve Problems
Think of a few challenging customer service situations you've faced and how you resolved them. Being able to articulate your problem-solving skills will impress the interviewers and show that you can handle the demands of the job.
