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- Tasks: Provide top-notch customer service and solve banking issues for clients.
- Company: Leading customer service provider in Glasgow with a focus on excellence.
- Benefits: Salary over £24,000, generous holiday time, and support programmes.
- Why this job: Join a dynamic team and kickstart your career in the finance sector.
- Qualifications: Strong telephone skills, attention to detail, and problem-solving abilities.
- Other info: Enjoy flexible working options after training in a supportive environment.
The predicted salary is between 24000 - 33600 £ per year.
A leading customer service provider in Glasgow is seeking a Customer Service Specialist to provide excellent service for clients in the banking sector. This hybrid position allows for flexible working after training.
Candidates should have strong telephone skills, attention to detail, and the ability to solve customer issues.
With a potential salary of over £24,000 and generous benefits like holiday time and assistance programs, individuals looking to grow their career in finance are encouraged to apply.
Hybrid Banking Support Specialist in Glasgow employer: Dev
Contact Detail:
Dev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Banking Support Specialist in Glasgow
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone skills! Since this role requires strong communication, try doing mock calls with friends or family to get comfortable with handling customer queries and resolving issues on the spot.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the company culture, which can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress, so you won't miss out on this fantastic opportunity in the banking sector.
We think you need these skills to ace Hybrid Banking Support Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in banking. We want to see how your skills match the job description, so don’t be shy about showcasing your telephone skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent service in the banking sector. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Problem-Solving Skills: In your application, give examples of how you've successfully solved customer issues in the past. We’re looking for candidates who can think on their feet and provide solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Dev
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understanding the basics will help you answer questions confidently and show that you're genuinely interested in the sector.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Practice Your Telephone Etiquette
Since strong telephone skills are crucial for this role, practice speaking clearly and professionally. You might even want to do mock calls with a friend to get comfortable with handling different types of customer interactions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture or growth opportunities. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
