DHL Express in Reading is seeking an Operations Agent to be the first point of contact for customers and visitors at our Service Centre. This permanent, Monday–Friday role supports day-to-day operations, resolves frontline queries and provides administrative assistance to keep services running smoothly.
You will handle calls, welcome visitors, use multiple systems, and contribute to KPI-driven performance while upholding safety and security standards.
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Customer Experience Coordinator - Service Centre in Reading employer: Deutsche Post
Deutsche Post is an excellent employer, offering a supportive work culture that values employee well-being and professional growth. With hybrid working options in the Midlands, employees enjoy a healthy work-life balance, alongside competitive benefits such as 25 days of holiday and potential bonuses. The company fosters an environment where analytical skills are honed, and finance professionals can thrive in their careers while contributing to meaningful payroll solutions.
