At a Glance
- Tasks: Join our team as a Ramp Agent, ensuring safe and efficient aircraft operations.
- Company: Be part of DHL, a leading international logistics provider.
- Benefits: Enjoy competitive pay, generous holidays, and great training opportunities.
- Other info: Flexible shifts and excellent career progression await you!
- Why this job: Make a real impact in a fast-paced airport environment where every flight matters.
- Qualifications: Strong communication skills and a team-oriented mindset are essential.
The predicted salary is between 34200 - 41800 £ per year.
- Ramp Agent
- Shift Pattern: Split Shift pattern that alternates with Week 1 and Week 2 Shifts
- Full pattern at the bottom of this advert
Are you looking for an exciting role at the heart of DHL's aviation operation, where safety, teamwork and operational excellence are critical to success?
We are looking for a Ramp Agent to join our Network Operations Team.
This is a fantastic opportunity to become part of a fast-paced airport environment, supporting the safe and efficient movement of aircraft, freight and operational information across the DHL Express network.
As a Ramp Agent, you will play a vital role in ensuring aircraft are turned around safely and efficiently, shipments are processed in line with operational requirements, and all activities comply with DHL, airline and regulatory standards.
What will you be doing?
As a Ramp Agent, you will support the day-to-day operation of the ramp and aircraft handling activities, ensuring all flights operate safely and on schedule.
Your responsibilities will include
- Preparing aircraft load sheets and load plans using SABLE in accordance with Global Airside Procedures.
- Supporting and overseeing the safe loading and unloading of aircraft.
- Liaising with handling agents, airport authorities, network teams and third-party suppliers to ensure smooth operations.
- Coordinating container allocations and aircraft ground handling activities.
- Arranging fuelling and de-icing activities where required.
- Preparing flight plans and operational documentation.
- Maintaining clear communication with Network Control Groups and operational stakeholders.
- Producing operational reports and ensuring accurate flight messaging.
- Conducting Dangerous Goods checks and supporting compliance activities.
- Coordinating crew transport and operational support requirements.
- Supporting Ramp, Sort and Warehouse operations as required.
- Undertaking supervisory responsibilities when required across operational areas.
- Ensuring strict adherence to Global Standard Operating Procedures (GSOP).
- Working in a Safety-Critical Environment
This role is critical to maintaining the integrity of our aviation operation. You will be expected to:
- Work safely and effectively in a highly regulated airport environment.
- Demonstrate a strong focus on compliance and operational accuracy.
- Remain calm and effective when working under pressure and to demanding deadlines.
- Deliver excellent service while embodying DHL's Respect & Results culture.
- Contribute positively as part of a collaborative operational team.
- Building Strong Stakeholder Relationships
A key component of the role is maintaining effective working relationships with a range of operational partners, including:
- Third-party handling agents.
- DHL Network Control Groups.
- Airport authorities.
- Aircraft fuelling providers.
- Airside and Airport Affairs teams.
- Internal operational stakeholders across the DHL network.
What are we looking for?
We're looking for a highly organised, safety-conscious individual who thrives in a fast-moving operational environment.
To be successful in this role, you'll ideally have
- Strong communication and interpersonal skills.
- Excellent attention to detail.
- The ability to work under pressure and meet tight operational deadlines.
- A strong team-oriented mindset.
- The ability to build and maintain effective working relationships.
- Good knowledge of Microsoft Office and Outlook.
- An understanding of aircraft loading processes and operational procedures would be advantageous.
- Experience working within an aviation, logistics, transport or time-critical operational environment would be beneficial.
Why Apply?
This is an exciting opportunity to join one of the world's leading international logistics providers and play a key role in supporting a complex aviation operation.
- What you'll receive
- Competitive salary.
- Eligibility to participate in performance-related bonus schemes.
- Generous holiday entitlement that increases with service.
- Company pension scheme with excellent contribution rates.
- Life assurance.
- Enhanced maternity pay.
- Generous company sick pay.
- Flexible benefits package including retail, entertainment and gym discounts.
- Cash dental plans and discounted health assessments.
- Employee assistance and wellbeing programmes.
- Excellent training and development opportunities with a strong focus on internal progression.
If you're looking for a challenging and rewarding role in a fast-paced aviation environment where every flight matters, we'd love to hear from you.
Shift Pattern
- Week 1 Week 2
- 17:30 – 21:30 17:30 – 21:30
- 17:30 – 21:30 17:30 – 21:30
- 17:30 – 21:30 17:30 – 21:30
- 17:30 – 21:30 17:30 – 21:30
- = 40 hours = 40 hours
Currently all staff who are contracted to 40hours work 10 shifts a week . Which includes the weekends .
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Privacy Notice
DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information.
We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.
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Ramp Agent employer: Deutsche Post
Deutsche Post is an excellent employer, offering a supportive work culture that values employee well-being and professional growth. With hybrid working options in the Midlands, employees enjoy a healthy work-life balance, alongside competitive benefits such as 25 days of holiday and potential bonuses. The company fosters an environment where analytical skills are honed, and finance professionals can thrive in their careers while contributing to meaningful payroll solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Ramp Agent
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Deutsche Post.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Deutsche Post. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Ramp Agent
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Deutsche Post, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Deutsche Post and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Deutsche Post. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Deutsche Post
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Deutsche Post.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Deutsche Post.
